Underwriting Assistant II

AmTrust Financial Services, Inc.•Chicago, IL

13d•Hybrid

About The Position

Under moderate supervision, the Underwriting Assistant II supports the underwriting team by handling technical aspects of the underwriting process accurately and efficiently. The position provides administrative support to multiple underwriters and performs tasks that help expedite underwriting, including policy processing and issuance for new business and renewals, renewal preparation, quoting and issuance, endorsement processing, cancellations, and related policy-processing work. The role may hold limited Letter of Underwriting Authority. The employee is expected to understand and uphold AmTrust’s mission, vision, values, and organizational standards. The position follows a hybrid schedule with four days per week in the office.

Requirements

Associate degree or equivalent work experience.
Proven research and analytical skills to identify, gather, and organize information and provide recommendations.
Working knowledge of PC-based systems and applications, such as Microsoft Office and database systems.
Ability to learn new software applications.

Nice To Haves

Three or more years of clerical or administrative experience.
Insurance industry experience and knowledge of Property and Casualty lines of coverage.
Strong verbal, reading, and written communication skills.
Bachelor’s degree.

Responsibilities

Provides instructions to the processing department for new and renewal accounts.
Provides instructions to the processing department for endorsement requests.
Processes endorsements assigned to the Underwriting Department.
Fulfills broker requests for loss runs, policy copies, invoice copies, and related materials.
Answers agency questions about renewal, endorsement, and cancellation status, billing inquiries, and commissions.
Requotes within current systems when needed, limited to adjustments of credits, debits, or deductibles, or work that can be completed within the set time frame.
Communicates effectively with internal and external contacts.
Completes renewal proposals as requested.
Manually rates coverages and/or policies that are not fully automated.
Handles the full renewal process as permitted by a Letter of Authority.
Completes file documentation according to best-practice guidelines.
Responds to agent service questions and resolves problems and service issues satisfactorily.
Follows up on outstanding issues, such as loss control recommendations.
Supports underwriters in their activities as needed.
Keeps current with market trends and demands.
Performs other functionally related duties as assigned.