About The Position

The FidYOU Program is an early career program experience crafted to prepare individuals for a career in operations. Participants are placed in a full-time position and assimilate into their business team on day 1. The FidYOU program kicks off with a week-long onboarding and teambuilding event. Upon completion of the onboarding experience, participants begin training for their full-time role and come together monthly with their cohort for business unit networking and learning sessions focused on building skills and capabilities. Participants will be training in their business unit role while attending monthly development for the first two years. FidYOU is crafted to support recent graduates in their assimilation to our culture and provides numerous opportunities throughout the 18-month experience for networking, relationship building, and accelerated learning. The program meets the learner where they are and provides experiences for associates to learn and apply their newly developed skills in a safe cohort environment. The program experience provides associates with the tools and resources needed to build a robust career in operations.

Requirements

  • Bachelor's degree
  • The ability to interpret sophisticated client requests and communicate clearly
  • Outstanding problem-solving ability and analytical skills

Responsibilities

  • Establishing and updating brokerage accounts and all related features.
  • Initiating transfers of assets into the firm.
  • Supporting transactions in managed-account products.
  • Addressing inquiries such as Transfer of Assets, New Accounts, and Money Movement through various interaction channels.
  • Providing back-office support functions for a registered broker dealer that provides systems support, operational services, information management and financial products to retail and institutional customers worldwide.
  • Responding to inbound calls, performing trade execution, and acting as a client advocate throughout the Fidelity organization.
  • Delivering accurate results quickly and efficiently applying effective time management skills.
  • Driving innovation through curiosity and comprehensive understanding of business processes and challenges.
  • Supporting clients using various problem-solving techniques and ensuring quality of service.
  • Maintaining a consistent daily workflow, gaining industry knowledge and building professional skills.

Benefits

  • Student loan assistance
  • Tuition reimbursement for eligible employees
  • Up to 23 days of paid time off per calendar year (based on years of service)
  • 8 paid Federal holidays
  • Opportunities to volunteer and give to your local community during work hours
  • Workplace wellness initiatives
  • Weekly meditation calls
  • Company subsidized balanced meal options at onsite cafeterias
  • Comprehensive health care coverage
  • Emotional well-being support
  • Market-leading retirement
  • Generous paid time off and parental leave
  • Charitable giving employee match program
  • Educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career.
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