Undergraduate Financial Aid Counselor
Wilkes University•Wilkes-Barre, PA
•Onsite
About The Position
Wilkes University invites applicants for a full-time Undergraduate Financial Aid Counselor in the Student Financial Services Office. This position supports undergraduate students and families by assisting with financial aid processes and ensuring compliance with federal, state, and institutional regulations.
Requirements
- Bachelor's degree
- Knowledge of financial aid regulations
- Experience with systems such as Microsoft Office and Banner
- Strong analytical skills
- Strong communication skills
- Strong organizational skills
Nice To Haves
- Bachelor's degree preferably in business, finance, or a related field
Responsibilities
- Providing high-quality customer service
- Advising students and families on financial aid opportunities
- Conducting needs analysis and packaging aid
- Reviewing FAFSA data and determining eligibility
- Processing federal verification
- Responding to inquiries via phone, email, and in person
- Collaborating with campus partners
- Supporting enrollment initiatives
- Participating in orientations and events
- Maintaining accurate records and efficient processing of financial aid programs
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
