Financial Aid Counselor

Excelsior•Albany, NY

18h•Hybrid

About The Position

As a financial aid counselor, you will play a crucial role in assisting students in navigating the financial aid process, ensuring access to education through effective financial planning. Your responsibilities will include evaluating financial aid applications, counseling students on available aid programs, and providing information about funding options. This position requires a keen understanding of financial aid regulations, excellent communication skills, and a commitment to promoting accessibility to education.

Requirements

Associate degree in a relevant field (e.g., finance, business, education).
Knowledge of federal and state financial aid regulations.
Strong interpersonal and communication skills.
Ability to interpret and explain complex financial information to diverse audiences.
Detail-oriented with excellent organizational and time management skills

Nice To Haves

Previous experience in financial aid administration or related field preferred.
Experience in PowerFAIDS preferred.

Responsibilities

Provide individualized counseling to students regarding financial aid options, eligibility criteria, and application procedures over the phone, email, text, and in virtual meetings.
Assist students in understanding different types of financial aid programs and amounts of funding available, including grants, scholarships, loans, etc.
Evaluate financial aid applications, ensuring accuracy and compliance with federal, state, and institutional guidelines.
Collaborate with other depts to obtain necessary documentation and information for financial aid assessments.
Review financial aid packages based on students eligibility and financial need.
Communicate award information clearly to students, addressing any inquiries and providing additional guidance as needed.
Conduct workshops and informational sessions to educate students a parents about the financial aid process, application deadlines, and available resources.
Stay current on federal and state financial aid regulations, ensuring adherence to compliance requirements in all aspects of financial aid administration.
Attend trainings and conferences to enhance professional development.
Maintain accurate and confidential student records related to financial aid applications, awards, and communications.
Provide excellent student service by promptly responding to inquiries, resolving issues, and guiding students through the financial aid process.
Collaborate with other departments, such as admissions and academic advising, to ensure a coordinated approach in supporting students financial needs.
Other duties as assigned to support the unit or institution