Financial Aid Counselor

North Park University•Chicago, IL

8d•Onsite

About The Position

North Park University, founded in 1891 and affiliated with the Evangelical Covenant Church, is a Christian university with over 3,200 students. Located in Chicago's diverse Albany Park neighborhood, NPU is a Hispanic Serving Institution committed to serving diverse populations and building a racially and culturally diverse intellectual community. The university's mission is to prepare students for lives of significance and service through education in the liberal arts, professional studies, and theology. The Financial Aid Counselor will provide counsel and financial aid to a portion of the undergraduate and graduate student body, ensuring compliance with all federal, state, and institutional guidelines.

Requirements

Excellent computer skills including Microsoft Office.
Experience with student databases (Ellucian’s Colleague experience required).
An orientation to detail and precision.
Excellent customer service skills.
The ability to communicate effectively orally and in writing with students, administrators, families and outside constituencies.
Ability to coordinate many overlapping tasks.
Bachelor’s degree required.
2+ year’s experience in financial aid required.
Personal commitment to North Park’s mission of Christian higher education.

Responsibilities

Awards and monitors financial aid for approximately one-third of the traditional undergraduate, plus all students in Graduate Athletic Training, Graduate Music, and the SPS Undergraduate Adult Program.
Ensures students are packaged in compliance with all federal and state regulations.
Counsels students regarding financial aid eligibility.
Oversees all outside scholarships and church match money (PIE) to students.
Maintains correspondence with outside scholarship agencies and ensures that students are not over-awarded.
Administers the federal and private student loan program from processing to reconciliation.
Assist with awarding and monitoring of all State Teacher Grant programs.
Assist with processing and awarding tuition exchange Gillman programs (Study Abroad).
Prepares exits for all graduates, withdrawals, and former students, including the internal communication/report running process.
Responsible for PELL processing and ensuring monthly and year-end reports are completed accurately and in a timely manner.
Stays aware of changes in financial aid rules and regulations, particularly as it relates to student loans.
Reviews monthly quality control reports to ensure compliance with federal, state, and University financial aid policy.
Supports the Financial Aid Team by assuming and completing other responsibilities as required.
Provides good customer service to families and students seeking financial aid advice.
Oversees all components of the Federal Work Study Program.
Other duties as assigned.