Financial Aid Counselor

California State University, Northridge•Northridge, CA

6h•Hybrid

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . About the College CSUN’s Tseng College provides advanced professional education to undergraduate, graduate, international and midcareer students. With more than $34 million in revenue, the College is a leading provider of professional degrees, certificates, and custom-designed programs. Known for its premier support services, the College employs an administrative staff of more than 65 full-time employees and over 25 part-time student administrative support assistants. The College is nationally recognized for providing programs with formats, delivery modes and locations that address the needs and constraints facing working professionals and their organizations. It works closely with businesses, communities, agencies, and international partners to design and deliver programs that meet unique organizational needs and goals. To learn more about Tseng College go to: https://go.csun.edu/aboutCSUN .

Requirements

Equivalent to graduation from a four-year college or university in a job-related field.
Equivalent to two years of professional experience in one of the student services program areas or in a related field.
A Master’s degree in a job-related field may be substituted for one year of the professional experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
Thorough knowledge of financial aid regulations, practices, and options is required.
Strong computer skills are required.
Must have experience in working with a large database system preferably in a higher education context (such as Oracle data systems).
Thorough knowledge and experience with Microsoft Office suite or equivalent.
Excellent oral and written communication skills are required.
Ability to compose and edit complex correspondence and reports.
Ability to describe and communicate complex ideas and programs.
Must have strong interviewing skills, good judgment, and thorough knowledge of federal, state, Chancellor’s Office, and institutional policies and regulations.
Ability to rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
Applicants must be authorized to work for any employer in the United States.

Nice To Haves

Experience working with part-time students in non-standard term programs is preferred.
Knowledge of federal and state regulations is preferred.
Experience with PeopleSoft is a plus.
Knowledge of CSUN policies and procedures, alternative funding sources, NCAA financial aid restrictions, quality assurance policies, and other relevant information.
Knowledge of different application forms and supporting documents, deadlines and cycles, criteria of off-campus agencies such as, fee waiver and admission requirements, an understanding of tax forms, various citizenship and DHS documents, and special expertise in the requirement for financial aid for the part-time student in programs with non- standard term formats.
Knowledge of the needs analysis, eligibility criteria for various funding sources, “satisfactory academic progress” regulations and policies as they apply to the part-time student in programs with non-traditional formats, Family Educational Rights and Privacy Act, effective use of financial aid and billing/receivable systems technology, the Tseng College policies and processes for fee payment, and effective and detailed document analysis.

Responsibilities

Serve as a member of the Financial Aid Unit of the Tseng College of Extended Learning at CSUN, which is responsible for independent student advisement and finalization of approximately $20 million annual awards of grants, loans, and scholarships.
Evaluate and package financial aid for graduate/undergraduate programs assigned.
Provide information and guidance and make sure financial aid is coordinated appropriately and timely to best serve students and help meet graduate and undergraduate program goals.
Ensure compliance with federal regulations, state law, CSU Executive Orders, and institutional policies.
Communicate with campus offices and departments.
Participate in campus and community outreach activities.
Perform other duties as assigned.