Undergraduate Assistant

University of Toronto • Toronto, ON

15h • CA$63,963 - CA$81,797 • Onsite

About The Position

The Faculty of Arts & Science is the heart of Canada’s leading university and one of the most comprehensive and diverse academic divisions in the world. The strength of Arts & Science derives from our combined teaching and research excellence in the humanities, sciences and social sciences across 29 departments, seven colleges and 46 interdisciplinary centres, institutes and programs. We can only realize our mission with the dedication and excellence of engaged staff and faculty. The diversity of opportunities and perspectives within the Faculty reflect the local and global landscape and the need for curiosity, innovative thinking and collaboration. At Arts & Science, we take pride in our legacy of innovation and discovery that has changed the way we think about the world.

The Munk School of Global Affairs & Public Policy offers world class multidisciplinary undergraduate and graduate programs. We are home to exceptional faculty, experts and researchers from around the globe, and more than 50 academic centres, labs and programs. Our goal is to build a unique, world-renowned research, teaching and public engagement hub that shapes the contemporary fields of global affairs and public policy from within Canada. Our School brings together those who are passionate about global affairs and public policy to research, discuss and address the problems of a fast-changing world.

Under the general direction of the Director, Programs, the Undergraduate Assistant provides undergraduate program administrative support at the Munk School of Global Affairs and Public Policy. Responsibilities include acting as the first point of contact for student general enquiries, maintaining student databases, updating official records and course information on student information systems, and assisting with the coordination of exams and room assignments.

Requirements

• Advanced College Diploma (3 years) or acceptable combination of equivalent experience.
• Minimum two years relevant experience in a post-secondary environment providing detailed academic information to students and faculty.
• Relevant undergraduate program administration experience at a post-secondary institution.
• Experience coordinating logistics for meetings and events.
• Demonstrated experience and proficiency with student information systems ROSI, ROSI Express, and Degree Explorer.
• Experience administering CUPE Local 3902 Unit 1 undergraduate program procedures
• Demonstrated advanced computer skills, including MS Office (e.g. Word, Excel, Outlook, etc.), databases, content management system or other website management system, and group scheduling software.
• Excellent problem-solving, organizational and time-management skills.

Nice To Haves

• Experience working with the University of Toronto and Faculty of Arts and Science undergraduate practices and procedures, and the University of Toronto fees schedules.

Responsibilities

• Responding to enquiries within the defined scope of the role and redirecting as appropriate.
• Maintaining course information on student information systems.
• Providing detailed information on eligibility requirements, procedures and deadlines.
• Obtaining course information and materials from instructors.
• Liaising with stakeholders to coordinate space and resource requirements
• Providing routine information on programs and events
• Updating and maintaining records.
• Generating reports.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree