Undergraduate Academic Program Coordinator

The University of Texas at Austin•Austin, UT

9d•Onsite

About The Position

The Office of Student Affairs and Admissions at the Lyndon B. Johnson School of Public Affairs seeks an Academic Program Coordinator to lead undergraduate student success initiatives, academic advising, and specialized academic credentials. Reporting to the Assistant Director of Undergraduate Advising, the coordinator supports Public Affairs undergraduates’ progress toward timely graduation through advising, academic record maintenance, and participation in undergraduate events as the academic advising representative. The position develops and assesses student success initiatives, provides developmental advising, leads advising for undergraduate credentials such as minors and integrated 4+1 programs, and coordinates academic records and program requirements. It also creates and supports undergraduate advising events in collaboration with campus partners. The position is based at the UT Main Campus in a standard office environment, with occasional extended evening or weekend hours typically related to events.

Requirements

Bachelor’s degree in Higher Education, Student Affairs, Public Affairs, Counseling, Educational Leadership, or a related field; relevant education and experience may be substituted as appropriate.
Three or more years of professional experience in academic advising, implementing student success initiatives, student affairs, higher education administration, or program coordination.
Demonstrated experience interpreting and applying university academic policies, degree requirements, and curriculum.
Ability to maintain academic records and work with student information systems, degree audit software, or student success platforms.
Ability to manage competing priorities, coordinate complex projects, and communicate effectively with various stakeholders in a fast-paced environment.

Nice To Haves

Master’s degree in Higher Education, Student Affairs, Public Affairs, Counseling, or Educational Leadership, and experience beyond the required minimum.
Experience with UT Austin student systems, including IDA (Interactive Degree Audit), EAB Navigate360, Canvas, and university student information systems.
Knowledge of undergraduate curriculum management, catalog maintenance, and graduation certification processes.
Ability to collaborate with faculty, academic departments, and campus partners to support student success initiatives.
Experience analyzing student data, preparing reports, and using assessment results to inform program improvements.
Excellent written, verbal, and interpersonal communication skills, with a strong commitment to providing exceptional, student-centered service to various stakeholders.

Responsibilities

Develop, implement, and assess student success initiatives, including early alerts, success planning, academic support referrals, and skill-building workshops.
Collaborate with faculty, advisors, student support programs, and the OSAA Student Engagement team on early intervention and persistence strategies, including connecting first-year peer mentors and students with academic support resources.
Analyze student success initiative data, prepare reports, and use findings to improve programming.
Provide developmental academic advising through group sessions, individual appointments, and walk-in consultations.
Advise students on course selection, registration changes, withdrawals, appeals, academic warnings, readmission, and degree planning.
Communicate accurate and timely information about degree requirements, academic policies, forms, and course pathways.
Refer students in crisis to campus resources, including CARE and BCAL, as needed.
Maintain expertise in LBJ undergraduate programs, university policies, campus resources, the academic calendar, and core curriculum requirements.
Provide advising and support for internal and external transfer processes.
Serve as lead advisor for LBJ undergraduate specialized credentials, including minors and integrated (4+1) programs, as they are approved and launched.
Act as the primary liaison between LBJ and campus partners to align curriculum needs, coordinate approved course offerings, and monitor student progress toward degrees.
Communicate program data to faculty and support development and implementation of program policies and procedures.
Coordinate maintenance of the approved course database.
Partner with degree auditors to develop and coordinate program requirements.
Assist with reviewing and updating the undergraduate catalog, Interactive Degree Audit (IDA 2.0), EAB Navigate360, and degree certification.
Maintain accurate academic and advising records.
Create and implement undergraduate advising-related events and initiatives that support student success.
Participate in OSAA’s large-scale undergraduate events as the academic advising representative.
Coordinate event academic components—including programming, progress, scheduling, and execution—with campus partners such as the Office of Admissions, Longhorn Orientation, and Texas Student Experience.
Perform additional duties as assigned.