Undergraduate Academic Advisor

California State University, Northridge•Los Angeles, CA

6d•$5,083 - $7,228•Hybrid

About The Position

CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. Under general supervision, the Undergraduate Academic Advisor provides individual and group academic advisement, supports student success initiatives, assists with outreach and recruitment activities, coordinates retention services, analyzes advising data, and contributes to Educational Opportunity Program (EOP) services and departmental operations.

Requirements

Equivalent to graduation from a four-year college or university in a job-related field.
Equivalent to two years of professional experience in one of the student services program areas or in a related field.
A Master’s degree in a job-related field may be substituted for one year of the professional experience.
Additional specialized and relevant experience may be substituted for the required education on a year-for-year basis.
Knowledge of academic advising principles, university policies, degree requirements, and student success strategies.
Ability to provide holistic academic advisement and develop educational plans that support student persistence and timely graduation.
Skill in building collaborative relationships with diverse student populations, faculty, staff, and campus partners while providing exceptional customer service.
Ability to analyze student and advising data, prepare reports, and use technology platforms such as Microsoft Office, PeopleSoft, SOLAR, EAB, or similar student success systems.
Knowledge of Educational Opportunity Programs (EOP), student retention practices, and services supporting historically underrepresented, first-generation, and low-income students.
Excellent verbal, written, organizational, presentation, and problem-solving skills with the ability to manage multiple priorities, conduct workshops, and coordinate outreach and recruitment activities.
Must have demonstrated experience working with students in multi-cultural/multi-ethnic populations; students that are historically under-represented, under prepared, low income and first-generation college students.

Nice To Haves

Experience developing advisement procedures
Experience with Educational Opportunity and/or Trio Program is a plus.
Working knowledge of SOLAR and/or EAB program.

Responsibilities

Conducts individual and group academic advisement (including planning, presenting, advising, and proactive follow-up) and summarizes advisement reports or other reports as requested by the College of Engineering and Computer Science Student Services Center (CECS SSC)/EOP Director or Associate Dean.
Assists the Director in developing promotion materials, implementing/coordinating special events such as Admitted Matadors Day, Major’s Fair, and community college and high school recruitment fairs, analyzes advising-related data, and plans/conducts advising workshops.
Assists the Director in planning, coordinating and implementing advisement, retention, and tutoring services provided by the CECS SSC/EOP.
Assists with EOP Freshman/Transfer Advisement, transitional programs, and admissions.
Performs other duties as assigned.