Undergraduate Academic Advisor

California State University, NorthridgeNorthridge, CA
Hybrid

About The Position

Under general supervision, the Undergraduate Academic Advisor provides individual and group academic advisement, supports student success initiatives, assists with outreach and recruitment activities, coordinates retention services, analyzes advising data, and contributes to Educational Opportunity Program (EOP) services and departmental operations. Conducts individual and group academic advisement (including planning, presenting, advising, and proactive follow-up) and summarizes advisement reports or other reports as requested by the College of Engineering and Computer Science Student Services Center (CECS SSC)/EOP Director or Associate Dean. Assists the Director in developing promotion materials, implementing/coordinating special events such as Admitted Matadors Day, Major’s Fair, and community college and high school recruitment fairs, analyzes advising-related data, and plans/conducts advising workshops. Assists the Director in planning, coordinating and implementing advisement, retention, and tutoring services provided by the CECS SSC/EOP. Assists with EOP Freshman/Transfer Advisement, transitional programs, and admissions. Performs other duties as assigned.

Requirements

  • Graduation from a four-year college or university in a job-related field.
  • Two years of professional experience in one of the student services program areas or in a related field.
  • Ability to provide holistic academic advisement and develop educational plans that support student persistence and timely graduation.
  • Skill in building collaborative relationships with diverse student populations, faculty, staff, and campus partners while providing exceptional customer service.
  • Ability to analyze student and advising data, prepare reports, and use technology platforms such as Microsoft Office, PeopleSoft, SOLAR, EAB, or similar student success systems.
  • Excellent verbal, written, organizational, presentation, and problem-solving skills with the ability to manage multiple priorities, conduct workshops, and coordinate outreach and recruitment activities.
  • Demonstrated experience working with students in multi-cultural/multi-ethnic populations; students that are historically under-represented, under prepared, low income and first-generation college students.
  • Applicants must be authorized to work for any employer in the United States.

Nice To Haves

  • Experience developing advisement procedures.
  • Experience with Educational Opportunity and/or Trio Program is a plus.
  • Working knowledge of SOLAR and/or EAB program.

Responsibilities

  • Provides individual and group academic advisement.
  • Supports student success initiatives.
  • Assists with outreach and recruitment activities.
  • Coordinates retention services.
  • Analyzes advising data.
  • Contributes to Educational Opportunity Program (EOP) services and departmental operations.
  • Conducts individual and group academic advisement (including planning, presenting, advising, and proactive follow-up).
  • Summarizes advisement reports or other reports as requested by the College of Engineering and Computer Science Student Services Center (CECS SSC)/EOP Director or Associate Dean.
  • Assists the Director in developing promotion materials.
  • Assists in implementing/coordinating special events such as Admitted Matadors Day, Major’s Fair, and community college and high school recruitment fairs.
  • Analyzes advising-related data.
  • Plans/conducts advising workshops.
  • Assists the Director in planning, coordinating and implementing advisement, retention, and tutoring services provided by the CECS SSC/EOP.
  • Assists with EOP Freshman/Transfer Advisement, transitional programs, and admissions.
  • Performs other duties as assigned.

Benefits

  • Medical
  • Dental
  • Vision
  • Retirement & savings
  • Tuition waiver
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