Academic Advisor

CHESS•Santa Fe, NM

6d•$53,520•Hybrid

About The Position

The Academic Advisor provides guidance on SFCC academic requirements, course selections, and career goals to prospective and current students. The Academic Advisor does not supervise others.

Requirements

Knowledge of admission, registration, degree program requirements, academic standards, and degree audit systems.
Knowledge of student recruitment, retention principles, and student advocacy practices.
Knowledge of FERPA regulations, practices, and student records management.
Knowledge of computers, student information systems, job-related software programs, and current professional standards, methods, and trends relevant to the field.
Ability to provide academic advising and case management services in person or remotely as needed.
Ability to prepare, maintain, and manage accurate records and reports.
Ability to communicate effectively, both orally and in writing, with individuals from diverse cultural backgrounds.
Ability to multitask, adapt to changing priorities, and work independently or collaboratively.
Ability to demonstrate professional knowledge and exercise sound judgment required to successfully perform in the field.
Ability and desire to advocate for the best interests and success of students.
Skill in academic advising and student support services.
Skill in decision-making, problem-solving, critical thinking, and exercising quality judgment.
Skill in interpersonal relations, customer service, and working effectively with the public.
Skill in oral and written communication.
Bachelors degree
One (1) year of relevant experience related to the major duties and responsibilities of this position.

Nice To Haves

Experience with direct student interaction in a post-secondary setting.
Masters degree
Bilingual (Spanish/English).

Responsibilities

Provides guidance to students on caseload with course selection and registration; academic requirements and policies; referrals to SFCC campus resources; career and transfer endeavors; and navigating relationships in personal, professional, and academic pursuits.
Updates and maintains student records in SFCC systems including: caseload notes; academic referral management; maintaining degree audits; submitting transcript evaluation requests; and submitting course substitutions/waivers.
Conducts regular outreach to ensure open communication and exchange of information, monitor academic progress, provide assistance and direction, bring attention to campus and community events and career opportunities.
Collaborates with department chairs, program directors, and faculty to manage program admissions; evaluate transcripts; process course substitutions/waivers; respond to academic referrals; and review Petitions to Graduate.
Coordinates with other SFCC stakeholders (faculty, staff, offices, etc.) and participates in relevant campus committees to ensure student success.
Embodies a data-driven, best-practices approach to track student progress through key indicators of persistence, retention, and graduation and provides regular, consistent, and current data to supervisor.
Attends SFCC community events, meetings, and special presentations to effectively communicate SFCC course and degree offerings and campus services.
Participates in professional development and maintains awareness of current college trends, and academic advising theories, philosophies, and best practices.