Unarmed Security Officer

The University of Tulsa•Tulsa, OK

About The Position

The Museum Unarmed Security Officer carries out the museum’s basic security functions, including protecting life and property, maintaining public order, preventing crime, responding to emergencies, diffusing difficult situations, securing buildings, and enforcing museum rules and regulations. The officer reports directly to the Museum Security Manager and works under the supervision of the Museum Unarmed Security Officer – Shift Lead. The role includes staffing stationary security posts, patrolling the museum and grounds, monitoring surveillance cameras, access systems, and alarms, assisting with museum opening and closing and gallery inventory verification, and providing emergency first aid and customer assistance. The officer also supports special events, controls crowds or traffic when needed, responds to alarms and calls for assistance, investigates and documents incidents, and escorts unauthorized individuals from the grounds. Shifts, hours, and days may vary; holidays, weekends, after-hours events, and emergency call-backs may be required.

Requirements

  • Be at least 18 years of age.
  • Have a high school diploma or equivalent certificate.
  • Hold current Oklahoma CLEET certification in Phase 1 (basic) and Phase 2 (security officer), or be able to meet and satisfy the requirements of 59 O.S., section 1750.1 et seq., the Oklahoma Security Guard and Private Investigator Act; law enforcement experience is also identified.
  • Be proficient with Microsoft Excel and familiar with Microsoft Word and Outlook.
  • Have excellent verbal and written communication skills.

Responsibilities

  • Ensure that the goals of the university, museum, and department are being pursued.
  • Inform the Shift Lead and/or Museum Security Manager of unusual situations or circumstances.
  • Staff stationary security positions in the museum and monitor the activities of staff, guests, and visitors.
  • Patrol the museum and its grounds, conducting inquiries and inspections to protect museum assets and prevent crime and accidents.
  • Monitor the museum’s video surveillance cameras, door access program, and alarm systems.
  • Perform light computer data entry.
  • Maintain regular radio contact with museum security personnel and report unusual situations or circumstances.
  • Assist with opening and closing the museum.
  • Assist in the daily verification of gallery inventories.
  • Provide emergency first aid to injured or ill persons.
  • Provide basic information, directions, and assistance to museum guests and visitors.
  • Assist with security for special events at the museum.
  • Provide crowd and/or traffic control during scheduled activities or emergency situations.
  • Admit authorized persons into locked buildings and rooms during business and non-business hours.
  • Respond to building alarms and calls for assistance.
  • Investigate assigned incidents on museum grounds and document findings on departmental report forms.
  • Diffuse difficult situations and accompany unauthorized individuals off museum grounds.
  • Provide extensive customer service to staff and visitors.
  • Perform other duties as assigned by the Museum Security Manager.
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