Unarmed Guard

OXENDINE SOLUTIONS INC DBA OX Security•Wentworth, NC

About The Position

The Unarmed Security Officer maintains a safe, secure, and welcoming environment for employees, visitors, customers, and property. The role provides a visible security presence, monitors site activities, enforces policies and procedures, and responds appropriately to incidents and emergencies. The officer represents the organization and is expected to demonstrate professionalism, integrity, and excellent customer service. Officers may be assigned to commercial properties, residential communities, educational facilities, healthcare facilities, industrial sites, construction projects, or special events. Work schedules may include days, nights, weekends, holidays, and overtime, as required by operational needs.

Requirements

  • High school diploma or GED.
  • Possess and maintain all state-required security licenses, certifications, registrations, and training requirements.
  • Valid driver's license may be required depending on the assignment.
  • Strong observational, problem-solving, and decision-making skills.
  • Knowledge of security operations, surveillance systems, and access control procedures.
  • Ability to remain calm and professional during emergencies and stressful situations.
  • Excellent verbal and written communication skills.
  • Strong interpersonal and customer service skills.
  • Ability to follow written and verbal instructions and maintain confidentiality.
  • Ability to prepare accurate reports and maintain detailed records.
  • Proficiency in using computers, mobile devices, and security-related technology.
  • Ability to stand and walk for extended periods; patrol indoor and outdoor environments in varying weather conditions; climb stairs, bend, stoop, and perform routine physical security duties; and occasionally lift up to 25 pounds.

Nice To Haves

  • Previous security, military, law enforcement, customer service, or related experience.
  • At least two years of security experience.

Responsibilities

  • Conduct regular on-foot and/or vehicle patrols of assigned premises to deter unauthorized activity and maintain a secure environment.
  • Monitor facility access points and perform access control procedures for employees, visitors, vendors, and vehicles.
  • Observe and monitor surveillance systems, alarm systems, and other security equipment to identify potential security concerns.
  • Respond promptly to incidents, suspicious activity, emergencies, and policy violations in accordance with company procedures.
  • Investigate and document security incidents, disturbances, accidents, and unusual occurrences.
  • Prepare accurate, detailed, and timely reports regarding daily activities, incidents, and observations.
  • Assist law enforcement, emergency responders, and management personnel when required.
  • Enforce company policies, client site rules, and applicable security regulations.
  • Provide directions, information, and assistance to employees, visitors, and customers courteously and professionally.
  • Maintain situational awareness and promptly report safety hazards, maintenance concerns, or security risks.
  • Participate in required training and maintain certifications, licenses, and qualifications necessary to perform job duties.
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