Unarmed Security Officer

The University of Tulsa•Tulsa, OK

About The Position

The Museum Unarmed Security Officer carries out the museum’s basic security functions, including protecting life and property, maintaining public order, preventing crime, responding to emergencies, diffusing difficult situations, securing buildings, and enforcing museum rules and regulations. The position reports directly to the Museum Security Manager and works under the supervision of the Museum Unarmed Security Officer – Shift Lead. The officer staffs stationary security posts, patrols the museum and grounds, monitors surveillance cameras, door access and alarm systems, and maintains radio contact with security personnel. The role also supports museum opening and closing, gallery inventory verification, special-event security, crowd and traffic control, emergency first aid, and guest assistance. Officers investigate and document incidents, respond to alarms and requests for assistance, admit authorized people to locked areas, and may accompany unauthorized individuals off museum grounds. Hours and days may vary because of shift work. The position may require work on holidays, weekends, or after hours for special events, and may be subject to call-back during emergencies or increased workloads. Duties may vary and may include other assignments from the Museum Security Manager.

Requirements

  • Proficient with Microsoft Excel and familiar with Microsoft Word and Outlook.
  • Excellent verbal and written communication skills.
  • At least 18 years of age.
  • High school diploma or equivalent certificate.
  • Current Oklahoma CLEET certification in Phase 1 (basic) and Phase 2 (security officer), or the ability to meet and satisfy the requirements of 59 O.S., section 1750.1 et seq., the Oklahoma Security Guard and Private Investigator Act, and/or law enforcement experience.

Responsibilities

  • Support the goals of the university, museum, and department.
  • Inform the Shift Lead and/or Museum Security Manager of unusual situations or circumstances.
  • Staff stationary security positions and monitor staff, guests, and visitors.
  • Patrol the museum and grounds, making inquiries and inspections to protect assets and prevent crime and accidents.
  • Monitor video surveillance cameras, the door access program, and alarm systems.
  • Perform light computer data entry.
  • Maintain regular radio contact with museum security personnel and report unusual situations or circumstances.
  • Assist with opening and closing the museum.
  • Assist with daily verification of gallery inventories.
  • Provide emergency first aid to injured or ill persons.
  • Provide information, directions, and assistance to museum guests and visitors.
  • Assist with security for special events at the museum.
  • Provide crowd and/or traffic control during scheduled activities and emergency situations.
  • Admit authorized persons into locked buildings and rooms during business and non-business hours.
  • Respond to building alarms and calls for assistance.
  • Investigate assigned incidents on museum grounds and document findings on departmental report forms.
  • Diffuse difficult situations and accompany unauthorized individuals off museum grounds.
  • Provide customer service to staff and visitors.
  • Perform other duties as assigned by the Museum Security Manager.
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