Unarmed Security Guard

STRATEGIC SECURITY CORP • Richmond, VA

13d • $19 - $19 • Onsite

About The Position

Strategic Security (SSC) is hiring an Unarmed Security Guard to provide parking lot security at a Walmart facility in Richmond, Virginia. The role includes conducting visible foot patrols throughout the parking lot, including behind the building; monitoring for suspicious activity, safety hazards, unauthorized solicitation, and literature distribution; and promptly reporting incidents to Walmart management. Guards must not pursue, block, detain, or restrain people or vehicles. Customer inquiries and issues are referred to facility management, and emergency assistance is provided as directed by management or first responders.

The officer is expected to maintain a professional appearance and demeanor, wear a uniform at all times, and interact respectfully with customers, associates, and the public. Duties also include checking in and out through Walmart’s time system, maintaining communication by company radio and cell phone, following safety protocols, withdrawing from dangerous situations, and contacting law enforcement when necessary. Any use of force is limited to disengaging from a threat and must be followed by immediate contact with law enforcement; lethal weapons are prohibited unless carried by qualified law enforcement officers.

The role also includes SSC’s G.E.T. principles: Greet, Engage, and Thank people at the location. Officers welcome guests, proactively build rapport, scan for potential security and life-safety issues, share relevant local or site information, guide customers, answer inquiries, and help troubleshoot concerns. Additional duties can include monitoring entrances and exits, permitting authorized access, warning people about rule violations, preventing theft, preparing incident and accident reports, maintaining logs, liaising with local law enforcement, assisting with basic first aid, making emergency notifications, and conducting patrols on foot or by vehicle. Handheld wands or walk-through magnetometers may be required.

Requirements

• High school diploma or equivalent; alternatively, the listed qualification includes graduation from an accredited high school or a Certificate of Completion of General Education Development requirements.
• At least 18 years old, or the higher minimum age required by the applicable state.
• U.S. citizen or foreign citizen legally authorized to work in the United States.
• Verifiable work history if previously employed.
• At least one year of security officer experience is strongly preferred.
• Ability to follow orders.
• Proficient computer skills, including Microsoft Office.
• Effective oral and written communication and active listening skills.
• Ability to assess and evaluate situations effectively, identify critical issues quickly and accurately, and pay attention to detail.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Warm, engaging, charismatic manner and ability to develop rapport authentically and sincerely.
• Good judgment and a high level of integrity; proactive, resourceful, and able to take initiative with minimal supervision.
• Ability to think critically, find solutions, and navigate challenging situations while remaining positive.
• Pass a state licensing test if driving a company-owned or client-provided vehicle.
• Possess a state-licensed unarmed security guard card or license if required by the applicable state, city, or locality.
• Subject to a drug screen to the extent permitted by law.
• If previously in the military, able to provide a DD214 discharge document showing discharge status upon job offer.
• Able to meet physical demands that include standing, walking, and sitting, with minimal to no stooping or kneeling, and to work indoors and outdoors in temperatures ranging from moderate to extreme cold and heat.

Nice To Haves

• One year of security officer experience is strongly preferred.

Responsibilities

• Conduct continuous visible patrols of the Walmart parking lot, including the rear of the building.
• Observe and report suspicious or criminal activity, unauthorized solicitation or literature distribution, hazards, and incidents to Walmart management.
• Refer customer inquiries or issues to Walmart facility management; assist customers with directions, questions, guest services, and concerns as appropriate.
• Maintain a professional appearance and demeanor, wear the required uniform, and follow company grooming and attire standards.
• Check in and out using Walmart’s time and attendance system and maintain communication with a company radio and cell phone.
• Respond to emergencies according to training and direction; follow safety protocols, withdraw from dangerous situations, and contact law enforcement when necessary.
• Deter criminal activity through visible patrols and appropriate engagement while monitoring behavior reasonably and discreetly and without profiling protected groups.
• Greet, engage, and thank customers, guests, associates, tenants, and other visitors; proactively develop rapport and provide relevant site or local information.
• Monitor entrances and exits, permit authorized persons to enter, and warn violators about rule infractions.
• Prevent theft of company property and identify unusual conditions that may pose security or safety concerns.
• Investigate and prepare reports on accidents, incidents, and suspicious activity; maintain written logs as required.
• Liaise with local law enforcement and make emergency notifications, including calls to police or fire services when needed.
• Assist with basic first aid and provide emergency support as directed by management or first responders.
• Keep the job-site area within the officer’s control clean and professional.
• Do not pursue, block, detain, or restrain people or vehicles; refer customer bans to facility management.
• Use force only to disengage from a threat and immediately contact law enforcement afterward; do not carry lethal weapons unless a qualified law enforcement officer.
• Use handheld wands or walk-through magnetometers when required.
• Perform security patrols on foot or in a vehicle when assigned.

Benefits

• Major medical coverage
• Paid vacation
• 401(k)
• Opportunities for additional training and professional development
• Discounts and access to exclusive deals through corporate affiliates and partnerships, including cell phone data plans, home goods, and travel and entertainment
• Weekly pay periods
• Flexible scheduling, as available and varying by location, management, and company needs
• Career opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED