Unarmed Security Guard Supervisor

STRATEGIC SECURITY CORP • Tacoma, WA

7d • $30 - $30

About The Position

The Unarmed Security Guard Supervisor conducts unarmed foot patrols at government, corporate, retail, or fast-food locations while providing service to customers, visitors, and employees. The role includes composing reports; monitoring CCTV and alarm systems; controlling access and egress; deterring criminal activity and misconduct; and performing other duties as needed. The position requires weekly travel to sites in Lakewood, Renton, Bremerton, Lacey, Port Orchard, Shelton, and Tacoma, Washington.

The position participates in SSC's G.E.T. principles: Greet, Engage, and Thank. The supervisor welcomes and assists people, proactively looks for security and life-safety concerns, builds rapport with customers, and stays informed about relevant site and local-area information. Duties also include observing and reporting unusual conditions, responding to alarms and emergencies, identifying rule violations, permitting authorized entry, preventing theft, investigating incidents, maintaining logs, liaising with law enforcement, providing directions and guest services, assisting with basic first aid, and patrolling designated areas on foot or in a vehicle.

Requirements

• High school diploma or equivalent; the posting also specifies graduation from an accredited high school or a Certificate of Completion of General Education Development requirements.
• At least 18 years old, or the higher minimum age required by the state.
• U.S. citizen or foreign citizen authorized to work legally in the United States.
• Verifiable work history if previously employed.
• One year of experience as a security officer is strongly preferred.
• State-licensed unarmed security guard card or license if required by the applicable state, city, or locality.
• Pass a state licensing test if driving a company-owned or client-provided vehicle.
• Ability to follow orders.
• Proficient computer skills, including Microsoft Office.
• Effective oral and written communication and active listening skills.
• Ability to assess and evaluate situations, identify critical issues quickly and accurately, and pay attention to detail.
• Ability to operate radio or telephone equipment and/or console monitors.
• Demonstrated ability to interact cordially and communicate with the public.
• Warm, engaging, charismatic manner and ability to develop rapport authentically.
• Good judgment and a high level of integrity.
• Proactive approach, initiative, and ability to work with minimal supervision.
• Resourcefulness, critical thinking, and ability to find solutions without obvious resources.
• Ability to navigate challenging situations while remaining positive.
• Subject to a drug screen to the extent permitted by law.
• If a prior military member, must be able to provide a DD214 discharge document showing discharge status upon job offer.

Nice To Haves

• One year of experience as a security officer is strongly preferred.

Responsibilities

• Conduct unarmed foot patrols at assigned sites and security patrols of designated areas on foot or in a vehicle.
• Provide welcoming, attentive service to customers, guests, visitors, employees, and other members of the public in keeping with SSC's G.E.T. principles.
• Proactively scan for criminal threats and life-safety issues, and watch for unusual conditions that may create security concerns or hazards.
• Stay informed about site and local-area information, including crime trends, threats, businesses, attractions, promotions, and current news.
• Sound alarms or contact police or fire departments in response to fires or unauthorized persons.
• Identify and warn people who violate rules, including loitering, smoking, or carrying forbidden articles.
• Permit authorized people to enter property and monitor entrances and exits; use handheld wands or walk-through magnetometers if required.
• Help prevent theft of company property.
• Investigate accidents, incidents, and suspicious activities; prepare reports and maintain required written logs.
• Liaise with local law enforcement and share relevant information with customers when appropriate.
• Guide customers to destinations, open service lines, and points of interest; answer inquiries and provide guest-service assistance, including transportation and attraction information.
• Troubleshoot customer issues, concerns, or complaints and relay relevant information to management.
• Keep the assigned site area clean and professional.
• Assist with basic first aid and make emergency notifications.
• Perform other duties as needed.

Benefits

• Major medical
• Paid vacation
• 401(k)
• Opportunities for additional training to support professional development
• Discounts and access to exclusive deals through corporate affiliates and partnerships, including cell phone data plans, home goods, travel, and entertainment
• Weekly pay periods
• Flexible scheduling, as available and varying by location, management, and company needs
• Job security, excellent pay and benefits, and career opportunities are described as company offerings.

What This Job Offers

• Job Type: Part-time
• Career Level: Manager
• Education Level: High school or GED