UKG Workforce Specialist

Reworld ProjectsUsa, NJ
Hybrid

About The Position

We are seeking a skilled UKG Workforce Specialist to support the design, configuration, implementation, and maintenance of the UKG (formerly Kronos) Workforce Management (WFM) system. The ideal candidate will have hands-on experience with UKG Dimensions or Workforce Central, a strong understanding of timekeeping, scheduling, and accruals, and the ability to translate business requirements into effective system configurations.

Requirements

  • Proven experience configuring and supporting UKG Kronos (Dimensions and Workforce Central).
  • Deep knowledge of Dimensions and WFC business processes such as timekeeping, scheduling, leave management, and labor compliance.
  • Experience with creating and maintaining pay rules, work rules, and scheduling patterns.
  • Familiarity with SQL and data interfaces/integrations.
  • Strong analytical and problem-solving skills.
  • Excellent verbal and written communication abilities.
  • Bachelor's degree (Information Systems, HR, or related field (or equivalent experience)).
  • 3–5 years of hands-on experience with UKG Dimensions and WFC configuration and support.

Nice To Haves

  • UKG Certification (Timekeeper, Advanced Scheduler, or Dimensions).
  • Experience integrating Kronos with HRIS or payroll systems (e.g., Workday).
  • Project management experience or involvement in Dimensions system implementations.

Responsibilities

  • Configure and maintain UKG Dimensions modules such as Timekeeping, Scheduling, Accruals, Leave, and Attendance.
  • Collaborate with HR, Payroll, Operations, and IT teams to gather and analyze business requirements.
  • Translate business needs into technical system specifications and configurations.
  • Perform troubleshooting to resolve technical issues within the Dimensions system, performing root cause analysis.
  • Perform system testing, troubleshooting, and validation of changes and upgrades.
  • Maintain and create pay rules, work rules, schedule templates, shift differentials, attendance policies and other configurations.
  • Create and generate reports from Dimensions data to provide insights into data analytics.
  • Provide technical support to end-users and act as a subject matter expert (SME) for Dimensions Time & Attendance functionalities.
  • Participate in system upgrades, new module implementations, and integrations with payroll and HRIS systems.
  • Create and maintain detailed documentation on configurations, processes, and procedures.
  • Develop training materials and provide training to end-users on Dimensions functionalities and best practices.

Benefits

  • Competitive compensation and benefits packages.
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