People Consulting - UKG Workforce Management Consultant-Experienced Staff

EY•Hartford, DC

1d•Hybrid

About The Position

Managing global workforces is increasingly complex. People Consulting helps organizations improve performance by delivering practical, high-quality solutions in an evolving work environment. As a Staff Consultant, you’ll be part of a collaborative team with diverse experiences and strong support. You’ll gain hands-on exposure to workforce management consulting while building foundational skills across industries, capabilities, and geographies. As a Staff Consultant specializing in UKG Workforce Management (UKG Pro WFM / Dimensions), you will support the delivery of workforce management solutions by working closely with senior consultants and managers. You’ll assist in understanding client requirements, configuring solutions, and producing high-quality work products while continuing to build your technical and consulting skill set. This role is focused on learning, execution, and growth within EY’s People Consulting UKG practice.

Requirements

Foundational understanding of workforce management concepts such as scheduling, timekeeping, and attendance
Interest in UKG WFM technology and workforce optimization
Strong analytical and problem-solving skills
Ability to manage assigned tasks, meet deadlines, and follow established project processes
Strong written and verbal communication skills
Ability to work effectively in a team-based, fast-paced consulting environment
Willingness to learn and adapt across industries such as manufacturing, retail, and healthcare
1–2 years of experience or exposure to UKG Dimensions, Workforce Central, or similar WFM / HR systems (internships, coursework, or project experience acceptable)
Bachelor’s Degree (or equivalent)
Basic understanding of time management, attendance, scheduling, or HR systems
Experience working with Excel, Word, and PowerPoint
Willingness to travel as needed and work in a hybrid environment

Nice To Haves

Exposure to consulting, HR technology, or workforce management through internships, projects, or early-career roles
Familiarity with HR or WFM platforms such as UKG, ADP, Workday, SAP, Oracle, or Ceridian
Strong attention to detail and eagerness to build technical and consulting expertise
Interest in pursuing long-term growth within People Consulting and workforce transformation

Responsibilities

Support UKG WFM project delivery activities under the guidance of senior team members
Assist with requirements gathering, documentation, and basic gap analysis
Participate in system configuration, testing, and validation activities for UKG WFM solutions
Help prepare functional design documents, test scripts, test cases, and user training materials
Support data analysis and assist in summarizing findings for internal and client use
Participate in client and internal working sessions, contributing notes and follow-up items
Assist with implementation lifecycle activities including Discovery, Design, Configuration, Testing, Knowledge Transfer, and Post-Go-Live support
Learn UKG (legacy Kronos) Dimensions or Workforce Central functionality through hands-on project work
Support internal initiatives such as methodology development, documentation, and knowledge sharing