UKG Pro Workforce Management - Local to NYC
About The Position
We are seeking a hands-on UKG Configuration Engineer to lead the build-out and configuration of the UKG Pro Workforce Management (WFM) platform. This role is focused on the modern UKG Pro WFM product — not legacy Kronos Workforce Central — and is ideal for someone who thrives in the actual system build: designing, configuring, testing, and deploying WFM functionality that supports timekeeping, scheduling, and workforce operations at scale. This is a configuration-first role. While reporting and analytics exposure is a plus, the core of the job is building and optimizing the UKG product itself.
Requirements
- [3–5+] years of hands-on UKG Pro WFM (formerly UKG Dimensions) configuration experience
- Deep expertise in WFM configuration: pay rules, work rules, accrual profiles, scheduling rules, attendance policies, and business structure setup
- Experience taking WFM builds through full lifecycle implementations — requirements, design, configuration, testing, go-live, and post-production support
- Working knowledge of UKG integration tooling (Boomi, Integration Hub, and/or UKG APIs)
- Strong understanding of timekeeping, payroll, and workforce management business processes
- Ability to work directly with functional stakeholders and translate business needs into system design
- Strong documentation, testing discipline, and troubleshooting skills
Nice To Haves
- UKG Pro WFM certification(s)
- Experience migrating from Kronos Workforce Central to UKG Pro WFM
- Exposure to UKG Pro (HCM/Payroll) configuration
- Experience in [industry — e.g., healthcare, manufacturing, retail] environments with complex scheduling or union/CBA rules
- Familiarity with Dataviews and basic UKG reporting (nice to have — this role is configuration-focused, not analytics-focused)
Responsibilities
- Configure and build out UKG Pro WFM modules, including Timekeeping, Advanced Scheduling, Accruals, Absence/Attendance, and Leave
- Translate business and functional requirements into system configuration: pay rules, work rules, pay codes, accrual policies, schedule rule sets, and business structure
- Design and configure employee groups, labor categories, and organizational mapping to support operational and payroll needs
- Build, test, and deploy configuration changes across environments, including unit testing, system integration testing, and UAT support
- Support integrations between UKG Pro WFM and payroll/HCM systems (e.g., UKG Pro, Workday, SAP, ADP) via UKG integration tools (Boomi / Integration Hub / APIs)
- Troubleshoot configuration issues, perform root-cause analysis, and implement corrective changes
- Partner with HR, Payroll, Operations, and IT stakeholders to gather requirements and recommend best-practice configuration approaches
- Support system upgrades, release testing, and new feature enablement as UKG rolls out product updates
- Document configuration design, build decisions, and standard operating procedures
- Provide knowledge transfer and support to internal admins and end users
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
