HRIS Specialist / Analyst - UKG PRO

Agape Care Group•Spartanburg, SC

About The Position

Agape Care Group is seeking an HRIS Specialist with in-depth knowledge of UKG Pro to manage, build, configure, and optimize their HR technology environment. This role requires a hands-on approach to system management, focusing on configuration, workflows, business processes, reporting, security, data management, and integrations. The ideal candidate will have a strong background in UKG Pro, translating HR requirements into effective system solutions and contributing to a scalable and efficient UKG Pro environment.

Requirements

Meaningful, hands-on UKG Pro experience, including configuring, building, supporting, or implementing UKG Pro.
2–5+ years of HRIS experience, with significant hands-on UKG Pro experience strongly preferred.
Demonstrated experience building out, configuring, or optimizing UKG Pro.
Experience with UKG Pro workflows, business processes, security/permissions, reporting, and system administration.
Strong understanding of core HR processes, including recruiting, onboarding, employee changes, benefits, payroll, and terminations.
Experience with HRIS implementations, migrations, enhancements, or major system projects.
Strong data management, reporting, analytical, and problem-solving skills.
Advanced Excel proficiency.
Ability to understand complex HR processes and translate them into effective technology solutions.
Excellent communication skills and a service-oriented approach.
Exceptional attention to detail and commitment to data accuracy.
Ability to manage multiple projects, priorities, and deadlines.
Reliable transportation.
Ability to sit, stand, bend, move intermittently and lift at least 25 lbs.

Nice To Haves

UKG Pro system-specific certifications or formal training.
Experience with UKG Pro integrations and APIs.
Experience supporting data integrations between HR, payroll, benefits, finance, or other business systems.
Experience with Power BI, Tableau, or other reporting/analytics platforms.
Experience leading or supporting an HRIS implementation or migration.
Bachelor’s degree in Human Resources, Information Systems, Business Administration, or a related field.

Responsibilities

Serve as a key administrator and subject-matter expert for UKG Pro.
Configure and maintain UKG Pro modules, workflows, business processes, permissions, and system settings.
Build out and continuously enhance the organization’s UKG Pro HRIS, translating HR and business requirements into effective system solutions.
Evaluate existing configurations and identify opportunities to streamline processes, improve automation, and enhance the employee and HR user experience.
Support the design and implementation of new UKG Pro functionality, features, and processes.
Participate in system implementations, migrations, upgrades, patches, testing, and enhancements.
Maintain accurate, secure, and reliable employee data within UKG Pro.
Manage employee lifecycle transactions, including onboarding, job changes, organizational changes, and terminations.
Monitor data integrity and identify, research, and resolve discrepancies.
Ensure system access, security, and permissions align with organizational policies and data privacy requirements.
Build, maintain, and optimize UKG Pro reports, dashboards, and data outputs.
Develop reporting solutions for headcount, turnover, workforce trends, compliance, and other business needs.
Partner with HR leadership and business stakeholders to turn data into meaningful insights.
Use Excel and other analytical tools to validate, manipulate, and analyze HR data.
Serve as a trusted resource for HRIS-related questions, troubleshooting, and system support.
Partner closely with HR, Payroll, IT, Finance, and other stakeholders to ensure accurate data flow and effective system integrations.
Translate business and HR requirements into practical UKG Pro solutions.
Provide training and guidance to HR teams and end users on UKG Pro functionality and best practices.
Document system configurations, processes, procedures, and controls.
Identify opportunities to automate manual processes and improve HR technology efficiency.
Stay current on UKG Pro capabilities, system updates, and emerging HR technology best practices.
Help ensure the HRIS evolves with the organization’s changing needs.