Program Coordinator IV, UKG Workforce Management & Scheduling

Sutter Health•Sacramento, CA

About The Position

Support the implementation and sustainment of UKG Workforce Management across Sutter Health, coordinating activities related to scheduling, timekeeping, workforce analytics, training, governance, and change management to drive successful adoption and operational effectiveness. Responsible for implementation of strategic priority projects designed and deployed to achieve the highest levels of quality, access, and affordability. Using established project management tools and processes, efforts result in successful implementation of projects to produce improved organizational performance. Provides leadership, coaching/consulting, and facilitation skills to project team. Responsible for the management of multiple medium sized projects and/or 1-3 large size projects that are highly complex. These types of projects cross multiple service lines and/or regions, have multiple facets of work teams that provide the output of deliverables, and/or multiple complex milestones or critical paths which can result in different outcomes of the work at hand and therefore take more resources and expertise to manage and see through to completion. Responsible for overall coordination, status reporting and stability of project oriented work efforts.

Requirements

Bachelor's degree in Administration, Health Administration, Public Health or related field, or equivalent experience.
4 years of recent relevant experience.
Conceptual, analytical, and negotiation skills.
Skills in solving complex problems and developing actionable recommendations.
Demonstrated leadership skills to manage large complex projects (considering number of resources, functional areas, time requirements, and organizational experience).
Demonstrated ability in leading/facilitating teams.
Customer service focus in all decisions and actions.
Interpersonal skills and ability to cultivate a network within Sutter Health to gain support from key stakeholders and earn trust and respect from senior leaders.
High level of operational thinking and expertise with the ability to quickly analyze and understand healthcare operations.
Detail-oriented, self-directed, and able to work autonomously.
Ability to communicate complex concepts and ideas effectively to all levels within the organization.
Ability to develop, create, and deliver presentations to all levels within the Bay Area Foundation.
Demonstrated ability to continuously learn and improve understanding of project methodology and tools.
Proficiency in spreadsheet, word processing, project management, and presentation applications (preferably Microsoft suite).
Verbal and written communication skills, including a high level of tact, diplomacy, and adaptability.
Organizational skills with the ability to handle multiple projects, multiple (and sometimes conflicting) priorities, and adapt to a rapidly changing environment involving multiple stakeholders at various levels.
Collaborative working style and ability to develop/sustain productive work relationships with key stakeholders and other project resources across all areas and levels of the organization.

Nice To Haves

High level of operational thinking and expertise with the ability to quickly analyze and understand healthcare operations desired.

Responsibilities

Support the implementation and sustainment of UKG Workforce Management across Sutter Health.
Coordinate activities related to scheduling, timekeeping, workforce analytics, training, governance, and change management.
Drive successful adoption and operational effectiveness of UKG Workforce Management.
Implement strategic priority projects designed to achieve high levels of quality, access, and affordability.
Utilize established project management tools and processes for successful project implementation and improved organizational performance.
Provide leadership, coaching/consulting, and facilitation skills to project teams.
Manage multiple medium-sized projects and/or 1-3 large, highly complex projects.
Oversee projects that cross multiple service lines and/or regions.
Manage projects with multiple work teams and complex milestones or critical paths.
Ensure overall coordination, status reporting, and stability of project-oriented work efforts.