About The Position

At Improv we are committed to transforming the Human Capital Management (HCM) and Workforce Management (WFM) industry through a strategic focus on Strategy, Process and People. Our goal is to deliver solutions that truly meet our clients' needs-not just the latest trend by partnering with the best in the industry, we broaden our capabilities and consistently achieve outstanding outcomes. Improv empowers our team with a culture of innovation, trust, and open communication, ensuring our people bring their best every day. Our work impacts millions of lives around the globe. We don't take this lightly. It's a big job - and we are all-in. We're always looking for great teammates who share our passion for doing meaningful work that makes a real difference. We are seeking a unique and experienced UKG Pro Integrations Specialist Contractor responsible for designing, developing, and maintaining integrations between UKG Pro WFM and various enterprise systems. This role ensures seamless data flow, enhances automation, and optimizes workforce management processes. The specialist will collaborate with internal and external stakeholders to align integration solutions with business objectives.

Requirements

  • Bachelor's degree in Information Systems, HR Technology, Computer Science, or a related field.
  • 3+ years of experience in HRIS integration, preferably with UKG Pro WFM or similar platforms.
  • Proficiency in API development, XML, JSON, and middleware tools (Boomi, Workato, or similar).
  • Experience with SQL queries and data mapping for workforce management solutions.
  • Strong problem-solving skills and the ability to troubleshoot integration issues.
  • Excellent communication skills with the ability to translate technical requirements for non-technical stakeholders.
  • Applicants must have authorization to work in the United States without current or future visa sponsorship.

Nice To Haves

  • UKG Pro certification or experience in UKG WFM optimization
  • Experience in workforce analytics and business intelligence reporting
  • Understanding of compliance regulations related to payroll, labor laws, and workforce management

Responsibilities

  • Design, build, and deploy integrations between UKG Pro WFM and third-party HR, payroll, and financial systems
  • Develop APIs, connectors, and automation scripts for real-time and batch data synchronization
  • Ensure data accuracy, consistency, and security in all integrations
  • Analyze business requirements to configure UKG WFM for scheduling, forecasting, accruals, and labor standards
  • Troubleshoot integration errors and recommend best practices for data flow and system communication
  • Implement role-based access and security measures to safeguard employee information
  • Work closely with HR, Payroll, IT, and external vendors to ensure seamless system functionality
  • Lead projects related to system upgrades, migrations, and new feature implementations
  • Provide documentation and training for end-users on integration functionalities
  • Conduct data integrity audits and ensure compliance with labor laws and organizational policies
  • Monitor system performance, identify bottlenecks, and optimize workflows
  • Stay updated on UKG Pro updates and recommend enhancements for system efficiency

Benefits

  • We are committed to creating an inclusive environment for our team. If you have a special need that requires accommodation, please let your recruiter know.
  • We value a diverse workforce and a culture of inclusivity and belonging. All employment decisions shall be made without regard to age, race, creed, color, religion, gender, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Improv is an Equal Opportunity Employer.
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