UKG Payroll Specialist - AZ, GA

Vensure Employer Solutions•Chandler, AZ

About The Position

The Payroll Specialist supports payroll processing for Vensure Employer Solutions’ growing client base and is responsible for payroll-related processing activities. The role handles scheduled and off-cycle payrolls, payroll data entry and imports, payroll calculations, validation of client-provided data, client inquiries, and support for an assigned book of business. The position also partners with Payroll Supervisors on projects and collaborates with internal teams to support clients. The role is based in a professional, climate-controlled office environment and involves extensive computer use, prolonged sitting, visual review of detailed payroll data, and regular communication with clients and internal teams. Occasional travel for meetings, events, and partner visits may be required. The position handles confidential employee information in accordance with privacy and security standards.

Requirements

  • At least one year of customer service experience.
  • UKG Ready experience.
  • Proficiency with Microsoft Office applications, including Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications as needed.
  • Effective time management and accurate recordkeeping; ability to complete payroll tasks according to schedules and compliance requirements.
  • Ability to multitask while maintaining accuracy and attention to detail.
  • Strong verbal and written communication and ability to collaborate professionally across teams and with employees at all levels.
  • Intermediate to advanced proficiency in Microsoft Office, including Excel formulas, pivot tables, and data validation, and Outlook email management and scheduling.
  • Analytical thinking and ability to troubleshoot payroll issues, interpret data, and determine solutions.
  • Good judgment in evaluating situations, identifying problems, and selecting appropriate courses of action.
  • Ability to partner with HR, Finance, Operations, and other cross-functional departments to resolve payroll issues and ensure accurate, compliant processing.
  • Ability to manage multiple priorities and deadlines in a fast-paced environment and adapt to changing business needs.
  • High school diploma or equivalent combination of experience, skills, and education is preferred.
  • At least one year of payroll experience is preferred but not required.

Nice To Haves

  • At least one year of payroll experience.
  • High school diploma or equivalent combination of experience, skills, and education, including relevant non-traditional degree programs, certifications, or job training.

Responsibilities

  • Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
  • Import or manually enter payroll changes, including hours, employee updates, earnings, deductions, and tax overrides.
  • Calculate payroll and verify accurate entry of client-provided data using control totals for import files and manual review.
  • Respond promptly and accurately to client inquiries through email, cases, and phone calls.
  • Partner with Payroll Supervisors on special projects supporting clients.
  • Manage and support an assigned book of business.
  • Build and maintain working relationships with colleagues across teams and disciplines to coordinate communications and client services.
  • Attend webinars and training to stay current on company and department best practices.
  • Complete projects and other duties assigned by a supervisor.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with company match.
  • Paid time off, holidays, parental leave, and sick leave as required by applicable state law.
  • Life insurance.
  • Short-term disability and long-term disability.
  • Employee assistance program (EAP).
  • Flexible spending account (FSA) and health savings account (HSA).
  • Identity theft protection.
  • Critical illness, accident, cancer, and hospital protection coverage.
  • Legal insurance.
  • Pet insurance.
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