Payroll Specialist - AZ - On Site
About The Position
The Payroll Specialist supports payroll processing for a growing client base and is responsible for payroll-related processing activities. The role handles scheduled and off-cycle payrolls, reviews and enters client-provided payroll data, responds to client inquiries, and manages an assigned book of business. The position works with Payroll Supervisors on client-focused projects and collaborates with internal teams to resolve payroll matters. This is an onsite role in a professional, climate-controlled office. It involves extended periods of sitting, computer-intensive work, frequent use of office equipment, sustained visual focus on detailed payroll data, and regular communication with clients and internal teams. The position handles confidential employee information.
Requirements
- At least one year of customer service experience.
- Effective time management, accurate recordkeeping, and ability to complete payroll tasks according to schedules and compliance requirements.
- Ability to multitask while maintaining accuracy and attention to detail.
- Strong verbal and written communication skills and ability to collaborate across teams and interact professionally with employees at all levels.
- Intermediate to advanced proficiency with Microsoft Office applications, including Excel features such as formulas, pivot tables, and data validation, and Outlook.
- Analytical thinking to troubleshoot payroll issues, interpret data, and determine solutions.
- Good judgment when evaluating situations, identifying problems, and determining appropriate actions.
- Ability to partner with cross-functional departments, including HR, Finance, and Operations, to resolve payroll issues and support accurate, compliant processing.
- Proficiency with Outlook, Microsoft Teams, Excel, Word, and PowerPoint, and ability to learn other applications as needed.
- Ability to handle sensitive employee, compensation, and tax information confidentially and in accordance with privacy and security standards.
Nice To Haves
- High school diploma or equivalent combination of experience, skills, and education, including relevant nontraditional degree programs, certifications, or job training programs.
- At least one year of payroll experience.
Responsibilities
- Provide day-to-day payroll processing support for scheduled and off-cycle payrolls.
- Import or manually enter payroll changes, including payroll hours, employee updates, earnings, deductions, and tax overrides.
- Calculate payroll and verify the accuracy of client-provided payroll data by generating control totals for import files and conducting manual reviews.
- Respond accurately and promptly to client inquiries by email, case management systems, and phone.
- Partner with Payroll Supervisors on special projects to support clients.
- Manage and support an assigned book of business.
- Build and maintain effective working relationships with team members and colleagues across disciplines to coordinate communications and client services.
- Attend webinars and training to stay current on company and department best practices.
- Complete projects and other duties assigned by a supervisor.
Benefits
- Medical, dental, and vision coverage.
- 401(k) with company match.
- PTO, holidays, parental leave, and sick leave as provided by applicable state law.
- Life insurance.
- Short-term and long-term disability.
- Employee assistance program (EAP).
- Flexible spending account (FSA) and health savings account (HSA).
- Identity theft protection.
- Critical illness, accident, cancer, and hospital protection coverage.
- Legal insurance.
- Pet insurance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
