UIR Specialist

RHA Health Services • Cherry Hill, NJ

4d • Onsite

About The Position

The UIR Specialist investigates incidents involving individuals served, following New Jersey State DDD and agency guidelines. The role helps ensure compliance with regulations governing programs and provides technical assistance to program staff. The position is located in Cherry Hill, New Jersey, and reports to the IUR Team Lead. It has no supervisory responsibilities.

The specialist receives, reviews, and documents initial incident reports; investigates incidents and reports them to state licensors, company personnel, and external contacts; and participates in investigations of suspected abuse. The role also reviews pending UIRs, contacts state reporting agencies, completes follow-up reports in UIRMS, supports crisis intervention protocols identified in individual treatment plans, and coordinates investigations with Human Resources. The specialist supports quality assurance policies and procedures, state regulations, contract requirements, and accreditation standards.

The position requires a high school diploma or equivalent and being at least 18 years old. Experience with the IDD population is preferred. Physical demands include lifting, pulling, squatting, kneeling, crawling, crouching, climbing, stooping, standing, walking, and demonstrating CPR proficiency from floor level. Candidates may be subject to criminal background and registry checks, drug testing, education verification, and other credentialing or reference checks as applicable.

Requirements

• High school diploma or equivalent.
• Must be at least 18 years of age.
• Ability to meet the listed physical demands, including lifting at least 15 pounds and pulling at least 10 pounds.
• Ability to demonstrate CPR proficiency from floor level.
• Candidates may be subject to criminal background and registry checks, drug testing, education verification, and other credentialing or reference checks as applicable.

Nice To Haves

• Experience with the IDD population.

Responsibilities

• Receive, review, and detail initial incident reports.
• Investigate incidents and report them to the state licensor, appropriate company personnel, and external contacts.
• Participate in all stages of investigations into suspected abuse by team members, parents, and others.
• Contact state reporting agencies immediately.
• Review pending UIRs and notify the Division if further action is needed.
• Complete follow-up reports to close incidents in UIRMS.
• Implement crisis intervention programs and protocols identified in an individual's treatment plan.
• Support the implementation of quality assurance policies and procedures, state-specific regulatory requirements, contract stipulations, and accreditation standards.
• Coordinate completion of investigations in collaboration with the Human Resources team.
• Perform other duties as assigned.

Benefits

• Payactiv early access to earned wages before payday.
• Employee perks and discount program.
• Paid time off for full-time employees.
• Health insurance for full-time employees.
• 401(k) retirement savings program.
• Wellbeing programs for physical, emotional, and financial health.
• Chronic disease management programs for hypertension and diabetes for qualifying employees.
• Free CPR, first aid, and job-specific training opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED