UI UX Designer - MCCMS - Rochester

Mayo Clinic•Rochester, MN

2d•Hybrid

About The Position

The UI/UX Designer contributes to the design of immersive learning experiences for Mayo Clinic College of Medicine & Science. Working with UX researchers, educators, clinical subject matter experts, simulation staff, 3D artists, medical illustrators, animators, XR engineers, developers, and other content specialists, the designer researches user needs and develops visual and interaction approaches for applications such as AI-driven virtual-patient simulations, interactive 3D anatomy experiences, and patient-focused learning apps. The work emphasizes usability, trust, clinical accuracy, accessibility, and inclusive, user-centered design. The position contributes throughout the design process, from wireframes and multi-size mockups to interactive prototypes, conversational AI interactions, design specifications, and review of final products. The designer applies UX research findings and Mayo Clinic brand identity to design patterns, navigation, interaction schemes, and digital storytelling, while accounting for technical feasibility and performance. Work may involve spatial interaction, comfort and motion-sickness considerations, XR interaction methods, and XR accessibility. The designer also works with content contributors to create immersive experiences and builds familiarity with a learning management system. The role requires persuasive communication about design decisions and their relationship to user and business objectives, strong relationship-management skills, emotional intelligence, and collaboration with a close-knit team. The position requires on-site presence, with flexibility to work from home as needed during the week once oriented. The employee must live within a 100-mile driving distance of the Rochester Mayo Clinic campus. Visa sponsorship is unavailable, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

Bachelor’s degree in UI/UX design, Interaction Design, Human-Computer Interaction, Graphic Design, Multimedia Arts, or a related field.
At least five years of experience producing user interface design with demonstrated impact is strongly recommended.
Expert skills in UI design methods, including prototyping, interaction flow diagrams, wireframes, and interface specifications.
Strong visual design acumen.
Up-to-date knowledge of modern digital and interaction design principles and trends.
Ability to clearly articulate complex design problems and solutions using strong communication and presentation skills.
Knowledge of WCAG Accessibility Standards is required.
Experience using user interface design software such as Sketch, Figma, or Adobe XD.
Experience with HTML, CSS, and the basics of front-end web development.
Experience addressing accessibility concerns for digital products, including optimizing for assistive technologies.
Must live within a 100-mile driving distance of the Rochester Mayo Clinic campus.
Must be able to work on-site, with flexibility to work from home as needed throughout the week once oriented to the role.

Nice To Haves

Experience in, or willingness to learn, design for XR/AR/VR, 360 video, 3D software, and game engines such as Unity or Unreal.
Experience designing AI interactions.
Experience in learning design; a portfolio demonstrating deliverables throughout the design process for products or websites is recommended.
Health care or higher education experience.
A portfolio demonstrating a range of immersive projects, ideally with cross-platform applications or AI-enhanced designs.
Experience in educational technology, healthcare, or simulation-based design is highly valued.
Understanding of learning science, instructional design, medical education, or simulation-based education.

Responsibilities

Apply a user-centered design process to continuously improve and innovate Mayo Clinic websites, applications, products, and services.
Create conceptual models, wireframes, and interactive prototypes to test design concepts for usability and communicate ideas to stakeholders.
Define navigation and interaction systems—including site structures, navigation flows, interfaces, and hierarchies—based on user needs.
Design accessible, inclusive, device-appropriate user interfaces.
Proactively communicate status updates to relevant stakeholders throughout the design process.
Explain design decisions persuasively to stakeholders and show how they serve user and business objectives.
Implement Mayo Clinic visual identity assets across different environments and use the institutional design system appropriately.
Work with HTML, CSS, and content management systems to implement brand identity across internal and external websites.
Deliver visual designs and interface specifications that inform UI engineering colleagues.
Collaborate with content publishing and UI engineering colleagues throughout development to ensure the final product accurately reflects the design documentation.
Promote user-centered design practices and standards and incorporate UX best practices and user research insights into digital interfaces.
Review final designs for consistent and correct adherence to standards and guidelines.
Mentor and educate content publishing team members in user-centered design philosophy and research insights.
Champion users’ needs and help maintain focus on them.
Contribute to continuous improvements in user experience.
Participate in user testing, research-related testing, and feedback review sessions.
Stay current with UX best practices, audience-specific insights, digital standards, and technologies, and learn new skills as needed.
Develop empathy and understanding for current and prospective learners.
Contribute to all stages of design, including wireframing, multi-screen-size mockups, and designing and refining conversational AI interactions.
Represent users by designing interfaces that reflect best practices for different device types and accessibility.
Participate in UX research and use findings and brand identity to create visually appealing design patterns that enrich the user experience.
Collaborate with team members and stakeholders to improve navigation, interaction patterns, and digital storytelling.
Work with content contributors to create engaging immersive experiences and build familiarity with a learning management system.
Develop and adapt design specifications for developers, accounting for feasibility and performance constraints.
Design spatial interactions and XR experiences, including considerations for comfort, motion sickness, hands, controllers, gaze, voice, and XR accessibility.