UI UX Designer - MCCMS - Rochester

Mayo Clinic • Rochester, MN

3d • $85,467 - $128,253 • Hybrid

About The Position

The UI/UX Designer is a multidisciplinary member of the design process for immersive learning experiences at Mayo Clinic College of Medicine & Science. The role works with UX researchers to understand the experience of different audiences and develop visual approaches through iterative prototype testing. The designer applies knowledge of learning science, instructional design, and medical and simulation-based education while partnering with educators, clinical subject matter experts, simulation staff, 3D artists, medical illustrators, animators, XR engineers, and other content specialists.

The position designs and iterates on immersive and XR applications, including AI-driven virtual patient simulations, interactive 3D anatomy experiences, and patient-focused learning apps. Designs prioritize usability, trust, clinical accuracy, accessibility, and user needs. The designer creates wireframes, mockups for multiple screen sizes, prototypes, conversational AI interactions, and design specifications for developers, while considering feasibility and performance constraints. The work includes spatial interaction design, comfort and motion-sickness considerations, interaction methods such as hands, controllers, gaze, and voice, and XR accessibility.

The designer participates in user research and testing, incorporates findings and Mayo Clinic brand identity into design patterns, and collaborates with stakeholders and developers on navigation, interaction patterns, digital storytelling, and implementation. The role also works with HTML, CSS, content management systems, and an institutional design system to support brand-consistent digital experiences. On-site presence is required, with flexibility to work from home as needed during the week after orientation. The position combines remote and on-site work, and the employee must live within a 100-mile driving distance of the Rochester Mayo Clinic campus. Visa sponsorship is not available, and Mayo Clinic does not participate in the F-1 STEM OPT extension program.

Requirements

• Bachelor’s degree in UI/UX design, Interaction Design, Human-Computer Interaction, Graphic Design, Multimedia Arts, or a related field.
• At least 5 years of experience producing user interface designs with demonstrated impact is strongly recommended.
• Expert skills in UI design methods, including prototyping, interaction flow diagrams, wireframes, and interface specifications.
• Strong visual design acumen.
• Up-to-date knowledge of modern digital and interaction design principles and trends.
• Ability to clearly articulate complex design problems and solutions, with strong communication and presentation skills.
• Experience with user interface design software such as Sketch, Figma, or Adobe XD.
• Experience with HTML, CSS, and the basics of front-end web development.
• Experience addressing accessibility concerns for digital products, including optimization for assistive technologies.
• Knowledge of WCAG Accessibility Standards is required.
• Must live within a 100-mile driving distance of the Rochester Mayo Clinic campus.
• Must be able to work on-site, with flexibility to work from home as needed during the week after orientation.

Nice To Haves

• Experience in or willingness to learn design for XR/AR/VR, 360 video, 3D software, and game engines such as Unity or Unreal.
• Experience designing AI interactions.
• Experience in learning design and a portfolio showing deliverables throughout the design process for products or websites.
• Healthcare or higher education experience.
• Experience in educational technology, healthcare, or simulation-based design.
• Familiarity with medical terminology, anatomy, or WCAG standards; the posting describes this familiarity as advantageous but not required.
• Portfolio demonstrating a range of immersive projects, ideally involving cross-platform applications or AI-enhanced designs.
• Interest in contemporary design practices across industries and modalities, particularly in higher education and academic medicine.
• Inclusive, accessible, user-centered approach; strong relationship management skills and emotional intelligence; and interest in working closely with a team.

Responsibilities

• Apply a user-centered design process to continuously improve and innovate Mayo Clinic websites, applications, products, and services.
• Create conceptual models, wireframes, and interactive prototypes to test usability and communicate ideas to stakeholders.
• Define navigation and interaction systems—including site structures, navigation flows, user interfaces, and hierarchies—based on user needs.
• Design accessible, inclusive, and device-appropriate user interface solutions.
• Proactively communicate status updates to relevant stakeholders throughout the design process.
• Explain design decisions persuasively to stakeholders and show how they serve user and business objectives.
• Implement Mayo Clinic visual identity assets across different environments and use the institutional design system appropriately.
• Work with HTML, CSS, and content management systems to implement brand identity across internal and external websites.
• Deliver visual designs and interface specifications that inform UI engineering colleagues.
• Collaborate with content publishing and UI engineering colleagues throughout development to ensure the design vision is accurately translated into the final product.
• Promote user-centered design practices and standards and incorporate UX best practices and user research insights into digital interfaces.
• Review final designs to ensure standards and guidelines are followed consistently and correctly.
• Mentor and educate content publishing team members in user-centered design philosophy and research insights.
• Champion users' needs and help others maintain focus on them; contribute to continuous improvements in user experience.
• Participate in user testing, research-related testing, and feedback review sessions.
• Stay current with UX best practices, audience-specific insights, digital standards, and technologies, and learn new skills as needed.
• Develop deep understanding and empathy for current and prospective learners.
• Contribute to all stages of the design process, including wireframing, designing mockups for multiple screen sizes, and designing and refining conversational AI interactions.
• Collaborate with educators, clinical subject matter experts, simulation staff, artists, engineers, and other specialists on immersive learning experiences.
• Develop and adapt design specifications for developers while accounting for feasibility and performance constraints.
• Design spatial interactions and XR experiences with attention to comfort, motion sickness, interaction methods, and accessibility.
• Build familiarity with a learning management system and work with content contributors to create engaging immersive experiences.

Benefits

• Medical coverage with multiple plan options.
• Dental coverage through Delta Dental or a reimbursement account for flexible coverage.
• Vision plan with a national network.
• HSA and FSAs for eligible expenses.
• Competitive retirement package.
• Competitive compensation and comprehensive benefit plans.
• Continuing education and advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level