UI/UX Designer

Banner Life family of companies•Frederick, MD
•$109,900 - $140,000•Hybrid

About The Position

The UI/UX Designer creates and champions intuitive, accessible, and visually compelling user experiences across web, mobile, and desktop applications used by Banner Life customers, broker partners, and internal business teams. The role designs and refines visual and interaction designs, iconography, wireframes, and task flows, translating business requirements into clear, consistent interfaces that make complex insurance processes easier to use. The Designer also stewards the Banner Life brand by ensuring interfaces adhere to brand guidelines and established design standards. The Designer leads work from early concepts and low-fidelity wireframes through prototypes, high-fidelity designs, specifications, development hand-off, and testing. Working with product owners, business stakeholders, architects, engineers, and QA analysts in an Agile/Scrum environment, the role conducts research and usability testing, evaluates user feedback and usage data, and continuously improves designs. The position also supports design-system consistency, accessibility, documentation, and responsible use of AI-assisted design tools. This is a hybrid position based in the Frederick, Maryland office. The expected hiring compensation range is $109,900–$140,000 annually. The position is eligible for the Annual Incentive Plan, with a current target payment of 20% of base salary, modified for corporate and individual performance. The package may also include a sign-on bonus and long-term incentives.

Requirements

  • Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Industrial Design, Human Factors, Cognitive Science, Computer Science, or a related field, or equivalent practical experience.
  • At least 5 years of relevant work experience, with a degree in Human-Computer Interaction, Interaction Design, Fine Arts, Industrial Design, or a related field.
  • Demonstrated history of designing user-centered digital experiences for large or complex organizations.
  • Understanding of UX principles, personas, journey mapping, usability, and accessibility standards.
  • Experience with research and testing as part of the design process, including desk research, usability testing, and A/B or multivariate testing.
  • Experience working with brand guidelines and design systems, applying them consistently and reviewing others' work against them.
  • Experience working in an Agile/Scrum development process.
  • Ability to identify opportunities for change, ideate concepts, advocate for customer needs, and lead design from empathy through iteration to deliver human-centered solutions.
  • Proficiency in Figma for UI design, prototyping, reusable components, and developer hand-off.
  • Working knowledge of Confluence and Jira for documentation, collaboration, and tracking design work.
  • Strong attention to detail and ability to follow brand guidelines, review designs for compliance, and provide clear, respectful, actionable feedback.
  • Working knowledge of HTML5, CSS3, JavaScript, responsive design, and modern front-end frameworks such as Angular or Bootstrap sufficient to collaborate effectively with engineers.
  • Online portfolio demonstrating strong visual design skills, including typography, graphic design, layout, and color, and clean, intuitive, functional design.
  • Good understanding of iOS, Android, and web interface design and fundamental patterns.
  • Strong collaboration skills, ability to work across disciplines and influence without authority, and ability to build trusted relationships.

Nice To Haves

  • Experience in insurance or financial services.
  • Familiarity with Adobe Creative Cloud and other design tools.
  • Sound business knowledge and business acumen.

Responsibilities

  • Lead functional prototype design, from whiteboard sessions and low-fidelity wireframes to high-fidelity mockups and interaction specifications, using Figma as the primary design tool.
  • Rapidly prototype and iterate on web portal and application designs, including their look, feel, aesthetics, and interaction patterns.
  • Partner with product owners, business stakeholders, architects, engineers, and QA analysts in an Agile/Scrum environment to translate business requirements into user flows, wireframes, and design artifacts.
  • Own the design process from concept through development hand-off; prepare Figma specifications and assets and support engineers during build and testing to ensure the finished product matches the design.
  • Apply Banner Life brand guidelines and build and maintain reusable components, patterns, and styles that support consistency across applications.
  • Review designs by colleagues, contractors, and vendor partners for adherence to brand guidelines and design standards; provide constructive feedback and follow up on issues until resolved.
  • Document designs, design decisions, and UI standards in Confluence, and plan, track, and update design work in Jira.
  • Conduct user research and usability testing, and analyze user feedback and usage data against design requirements to drive continuous improvement.
  • Design for accessibility and inclusion by applying recognized standards such as WCAG.
  • Develop original concepts that simplify complex workflows and explain complex concepts to varied audiences.
  • Evaluate and responsibly use AI-assisted design tools for ideation, prototyping, and documentation in accordance with company policy and data-protection standards.
  • Influence stakeholders and team members to adopt new ideas, tools, and approaches, and share design knowledge and best practices across the organization.
  • Participate in cross-functional and cross-segment teams.

Benefits

  • Health insurance
  • Life insurance
  • Dental insurance
  • 401(k) with company match up to 6%
  • Pension package
  • 20 vacation days accrued bi-weekly
  • 10 sick days accrued bi-weekly
  • 9 paid holidays
  • Wellbeing initiatives
  • Professional development, support, and mentoring
  • Time off to volunteer
  • Potential sign-on bonus
  • Potential long-term incentives
  • Eligibility for annual incentive plan; current target payment is 20% of base salary, modified for corporate and individual performance
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