UI Policy & Procedures Analyst 1(TLB)

Georgia Department of Revenue•Atlanta, GA

4d•Onsite

About The Position

The Georgia Department of Labor is hiring multiple UI Policy & Procedures Analyst 1 positions in its UI Policy & Procedures Unit. These are time-limited positions subject to funding availability and agency needs, located at 148 Andrew Young International Blvd. NE, Atlanta, Georgia. Under general supervision, the analyst supports UI Policy & Procedures and performs duties related to Unemployment Insurance (UI). Duties may be complex and may involve access to confidential UI information.

Requirements

High school diploma or GED and completion of 90 quarter hours or 60 semester hours in criminal justice or a related field, and three years of experience in the related area; an equivalent combination of knowledge, education, job or internship experience, training, or certifications may be substituted year-over-year.
Ability to use proper and effective review and investigative techniques.
Experience generating and managing high-volume, detailed work requiring critical thinking and mathematics skills.
Effective written and verbal communication skills.
Ability to comprehend, retain, and apply information, and multitask.
Proficiency in data entry and computer skills.

Responsibilities

Review UI claims to determine benefit weeks paid to individuals.
Review eligibility determinations to confirm whether UI benefits were paid during non-eligible periods.
Review weekly UI benefit certifications to determine whether wages were earned during the submission period.
Enter accurate benefit payment details to establish overpayments for individuals who were ineligible during a specific period.
Release written overpayment determinations to denied individuals.
Perform follow-up tasks supporting overpayment activities, including verifying that overpayments were established properly.
Document appropriate actions in case files.