AI UCaaS Channel Manager - Central/TOLA

Vitel Global Communications

3d•$150,000 - $200,000•Remote

About The Position

Vitel Global is an AI-based UCaaS provider focused on research and development, continuous product innovation, and communications solutions for SMB to mid-enterprise markets. Its offerings include voice-to-voice translation in video conferencing, a built-in note taker, voice analytics, AI assistants, a voice-enabled avatar website chatbot, AI-scrubbed lead-generation lists, and other solutions. The UCaaS Channel Manager drives revenue growth and manages relationships for cloud-based communication solutions, including voice, video, messaging, and collaboration platforms. This is a hunting role focused on recruiting new partners and generating new logos. The manager learns current and developing products and becomes a trusted advisor to recruited partners, combining sales, consulting, and customer-success activities to help businesses modernize their communications infrastructure. The position is remote and includes travel for trade shows, customer visits, and partner meetings. Preference is for someone in the Dallas market.

Requirements

2–5 years of experience in sales, account management, or customer-facing roles.
Strong existing relationships with VARs, MSPs, MSSPs, or system integrators.
Strong communication and interpersonal skills.
Basic understanding of UCaaS, CCaaS, or cloud technology.
Ability to manage multiple priorities and work in a fast-paced environment.
Bachelor’s degree in Business, Marketing, Communications, or a related field is preferred.

Nice To Haves

Experience with HubSpot.
Exposure to telecom, VoIP, AI, or UCaaS products.
Previous role in sales, partnerships, or customer success.

Responsibilities

Recruit and maintain relationships with assigned channel partners.
Serve as the primary point of contact for partner inquiries and support.
Train partners on UCaaS and AI-enabled products, pricing, and competitive positioning.
Assist partners with sales strategies, demonstrations, and proposals.
Work with partners to identify, qualify, and progress sales opportunities.
Help drive partner-generated pipeline and revenue growth.
Collaborate with internal sales engineering, marketing, and operations teams.
Support quoting, pricing, and contract processes.
Monitor partner performance and pipeline activity.
Maintain accurate records in HubSpot.
Stay informed about UCaaS trends, competitors, and industry developments.