Channel Manager

ASQ Careers • Milwaukee, WI

16h • Hybrid

About The Position

The Channel Manager drives revenue growth through direct sales, account management, business development, and strategic channel partnerships. The role builds relationships with organizations, educational institutions, consultants, training providers, and other partners to expand adoption of ASQ learning, certification, and workforce development solutions. The position generates new business, grows existing accounts, develops ASQConnEx partnerships, and supports revenue growth through direct and indirect sales channels.

The role is based in a hybrid office environment, with Tuesdays and Wednesdays in the Milwaukee headquarters office and the option to work from home up to three days per week. Travel of up to 10% is required.

Requirements

• Associate's degree in Business Administration, Marketing, Education, Organizational Development, or a related field, or an equivalent combination of education and experience.
• Three years of experience in business development, sales, account management, channel management, workforce development, training, education, or a related field.
• Experience managing opportunities through the full sales cycle, including prospecting, discovery, solution development, negotiation, and closing.
• Proficiency with Customer Relationship Management systems, Microsoft Office applications, virtual meeting platforms, and sales productivity tools.
• Ability to comply with attendance and timeliness policies.
• Must be able to travel up to 10%.
• Must be able to work in the Milwaukee headquarters office on Tuesdays and Wednesdays.

Responsibilities

• Achieve assigned revenue, customer acquisition, account growth, and partner development objectives.
• Develop and execute territory and partner growth strategies to drive revenue and expand market presence.
• Prospect, qualify, and develop new business through direct customer engagement, inbound lead management, networking, referrals, and partner channels.
• Conduct consultative discovery discussions to understand customer business objectives, workforce development priorities, quality initiatives, and organizational challenges.
• Recommend and position ASQ learning, certification, workforce development, and enterprise solutions.
• Manage the full sales cycle, including opportunity qualification, solution development, proposal creation, pricing negotiations, contract execution, and account expansion.
• Develop and execute account growth strategies to increase customer retention, utilization, and wallet share across ASQ products and services.
• Recruit, onboard, develop, and grow ASQConnEx partners to expand market reach, increase customer acquisition, and drive mutual revenue growth.
• Maintain accurate pipeline management, revenue forecasting, and customer information within CRM systems.
• Develop and maintain expertise in assigned industries, market trends, and workforce development needs to effectively position ASQ solutions.
• Adhere to ASQ competencies of Trust, Accountability, Collaboration, and Transparency.
• Perform other duties as assigned.

Benefits

• Competitive base pay
• Comprehensive benefits
• Opportunities for learning and growth
• ASQ-sponsored training
• Opportunities to achieve professional designations and certifications
• Performance management and coaching
• Tuition reimbursement
• Medical insurance
• Dental insurance
• Vision insurance
• Health savings accounts
• Flexible spending accounts
• Access to Avenue MKE Fitness Center and Pickleball Courts
• Opportunity for annual merit increases
• Retirement savings program
• Disability income plan
• Life insurance
• Accident insurance
• Critical illness insurance
• Healthy work/life balance
• One-week winter break every December, in addition to paid time off and other paid holidays
• Regular coffee socials and peer-to-peer recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree