UA Support Coordinator | Adult Outpatient Services
About The Position
Valley's Adult Outpatient Valley West program provides flexible, evidence-based mental health and substance use services so clients can receive support while managing daily life. The UA Support Coordinator supports the recovery process by ensuring accurate specimen collection, assisting with program operations, maintaining documentation, and helping clients access services. The role performs specimen collection and packaging along with administrative and clerical duties that facilitate continuity of client care. The schedule is Monday through Friday, 10:00 a.m. to 6:00 p.m. Pay starts at $17.75 per hour and is calculated based on years of related experience.
Requirements
- High school diploma or equivalent.
- CPR certification required after hire.
- Valley de-escalation certification required after hire.
Nice To Haves
- Previous office or administrative experience.
- Previous healthcare or laboratory experience.
Responsibilities
- Observe and collect urine samples according to DOT standards.
- Label, document, and prepare samples for processing.
- Follow Universal Precautions and OSHA standards when handling samples.
- Maintain a clean, sanitary, and private collection space.
- Enter OQ scores and RANT assessment scores into an online database.
- Complete documentation for services provided.
- Provide administrative support for assigned projects.
- Answer program phone calls, schedule appointments, and answer questions as needed.
- Follow agency documentation policies throughout treatment, including assessments, care plans, treatment transitions and discharge plans, and client care.
- Adhere to ethical and legal standards set by licensing boards and state regulations, and comply with HIPAA guidelines.
- Participate in ongoing professional development to meet licensure, certification, and other agency requirements.
Benefits
- Tenure-based service increases and performance bonuses.
- On-demand access to a portion of earned wages before payday.
- 15 days of accrued paid time off annually, increasing by one day with each year of service.
- 10 paid holidays.
- 2 wellness days.
- Paid parental leave.
- Eligible team members working 30 or more hours per week may receive medical, dental, vision, life, and disability insurance, plus voluntary insurance options including accident, hospital indemnity, critical illness, financial protection, and pet insurance.
- Basic Life, Accidental Death & Dismemberment, and Long-Term Disability Insurance at no cost to eligible team members.
- Medical expense reimbursement through the Garner HRA, up to $2,000 for individuals and $4,000 for families.
- Depending on medical plan selection, access to a Health Savings Account with a company match up to $900 for individuals and $1,800 for families.
- 401(k) plan with pre-tax and Roth contributions and a company match up to 6% of annual salary.
- Tuition reimbursement.
- New licensure reimbursement.
- Paid training and conference attendance.
- Continuing education reimbursement and paid time for continuing education.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
