Tutoring and Peer Mentoring Coordinator

Washington State University • Pullman, WA

7d

About The Position

The Tutoring and Peer Mentoring Coordinator leads academic support programs for undergraduate students in the Voiland College of Engineering and Architecture (VCEA) as part of the Voiland College Student Success (VCSS) team. The position manages the VCEA Tutoring Center and oversees the college’s peer mentoring program, including hiring, training, and supervising undergraduate tutors and peer mentors. The coordinator partners with faculty to align tutoring and mentoring with student needs in the curriculum.

The coordinator also leads data-informed retention efforts for VCSS by identifying retention challenges across courses, programs, and student populations and sharing findings with VCSS leadership, faculty, and advising staff to support action. The position contributes to broader VCSS work, including recruitment, career services, events, and other student success programs as needed. This is a permanent, full-time, 12-month position and is overtime eligible.

Requirements

• Bachelor’s degree and three years of professional work experience in student services, or an equivalent combination of education and experience.
• Experience leading or directing the work of others.
• A master’s degree in a related field may substitute for one year of professional work experience.
• Relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.

Nice To Haves

• Experience managing a tutoring, learning center, peer mentoring, or academic support program, including hiring, training, and supervising student employees.
• Experience analyzing student success or retention data and presenting findings to faculty, staff, or leadership.
• Demonstrated ability to build strong, collaborative relationships with faculty, staff, students, and external constituents.
• Familiarity with STEM or engineering curricula.
• Experience planning events or creating marketing materials and social media content to promote programs to students.
• Excellent oral and written communication and presentation skills.
• Excellent organizational skills and the ability to manage multiple projects and deadlines at once.

Responsibilities

• Manage the VCEA Tutoring Center.
• Oversee the college’s peer mentoring program, including hiring, training, and supervising undergraduate tutors and peer mentors.
• Partner with faculty to align tutoring and mentoring with student needs in the curriculum.
• Lead data-informed retention efforts by identifying retention challenges across courses, programs, and student populations.
• Bring retention findings to VCSS leadership, faculty, and advising staff to support responses to identified challenges.
• Support VCSS work in recruitment, career services, events, and other student success programs as needed.

Benefits

• Paid sick and vacation leave
• Paid holidays
• Medical insurance for employees and dependents
• Dental insurance
• Life insurance
• Disability insurance
• Retirement benefits
• Deferred compensation
• Optional supplemental retirement accounts
• Training and development
• Employee tuition waiver

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level