PM Room Attendant

AccorHotel • Lake Louise, AB

22h • Onsite

About The Position

As a Turndown Attendant at Fairmont Hotels & Resorts, you play a key role in creating a warm and inviting atmosphere for our guests during the evening hours. You are responsible for providing turndown service in guest rooms, ensuring comfort, cleanliness, and personalized touches that reflect Fairmont’s luxury standards. Your attention to detail and discreet service will help enhance the guest experience and support our commitment to excellence.

Requirements

• Previous housekeeping or room attendant experience in a luxury hotel environment is an asset.
• Physical ability to stand, walk, bend, and lift for extended periods.
• You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.
• Applicants must be legally eligible to work in Canada.

Responsibilities

• Perform evening turndown service in occupied guest rooms, including tasks such as refreshing towels, emptying trash, closing drapes, dimming lights, and preparing the bed for sleep.
• Replenish in-room amenities, water, and other guest preferences based on brand standards
• Respond promptly to guest requests or concerns with courtesy and efficiency.
• Report any maintenance issues, lost & found items, or room discrepancies to the Housekeeping Supervisor.
• Monitor, restock, and organize housekeeping carts and closets with linens, amenities, and supplies

Benefits

• Subsidized staff accommodation provided on-site for full time status employees
• One complimentary meal per shift in our staff cafeteria (additional meals can be purchased for $8/meal)
• Comprehensive benefits package (Medical, Vision & Dental) including extended benefits like; Mental Health (up to $5,000/year), Orthodontics (up to $2,500/year), Fertility Drugs and Gender Affirmation (Lifetime maximum of $10,000) for full time permanent status employees
• Defined Contribution Pension Plan with employer matching up to 5% of annual earnings for full time permanent status employees
• Employee travel program with discounts on room rates as well as on food & beverage at Fairmont & Accor properties world-wide
• Access to the Mountain Explorer Travel Program - Discounted room rates including 50% off all food & beverage at Fairmont Resorts in Banff, Lake Louise, Jasper & Whistler (subject to availability)
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed