ROOM ATTENDANT

Lais Hotel Properties L•Niagara-on-the-Lake, ON

8d•CA$0 - CA$19•Onsite

About The Position

Queen's Landing is currently seeking a Room Attendant to join our growing team! This is a great opportunity that can provide flexibility, valuable work experience, and a chance to work with a tenured team. This posting is for an existing within Lais Hotel Properties Limited. Position Summary: Clean and turndown guest rooms as assigned by the housekeeping supervisor and assist in training of new Room Attendants when required.

Requirements

Grade 10 Education
Basic literacy in English

Nice To Haves

Previous up-selling and/or sales experience is considered an asset
Capable of prioritizing work and handling a variety of tasks
Confidence in selling and up-selling products
Positive sales-oriented personality
Desire to meet goals
Ethical and honest

Responsibilities

Providing personalized and exceptional guest service at every given opportunity
Collect assigned rooms and other duties as required
Assist with Guest service of PM requests, amenities, set up of cots/cribs
Prepare turndown roses
Provide turndown service: replenish and refresh the Guests’ amenities
Add all necessary supplies to the room as requested or needed
Vacuum and remove all dirty dishes and trays
Having a thorough knowledge of Lais Hotel Properties’ products and services
Suggesting additional products and services meeting our Guests’ specific preferences
Assessing guests’ individual needs to meet standards for additional products and services.
Actively seeking ways to meet Guests’ product or service needs
Provide assistance to PM Lobby Attendant to service pool towels based on business demands
Keep work area and hallways well maintained and cleaned
All other duties as assigned