Turfgrass Sales Associate

King Ranch•Austin, TX

About The Position

The Turfgrass Sales Associate provides customer service and sales support in the store. The role may include opening and closing the store, assisting customers in person and by telephone, answering questions about merchandise location, price, and use, and communicating customer requests to management. The associate follows company policies and procedures, processes transactions through the POS system, and maintains cash accountability. Duties also include keeping sales records, preparing daily counts, and taking inventory of grass. The associate may be assigned other duties by management.

Requirements

  • Ability to process information and sod sales through computer and POS register systems.
  • Ability to read, count, and write accurately to complete documentation.
  • Ability to follow verbal and written communications and communicate professionally and courteously with associates and customers.
  • Ability to operate and use equipment necessary to run the store.
  • Ability to make mathematical computations accurately.
  • Ability to work varied hours and days as business dictates.
  • Ability and willingness to operate a forklift periodically as part of the role's essential duties.

Nice To Haves

  • Forklift experience is preferred.

Responsibilities

  • Open and close the store as necessary.
  • Provide outstanding, professional customer service in person and by telephone, including greeting and acknowledging customers, maintaining a customer-friendly environment, and demonstrating solid product knowledge.
  • Answer customer questions about merchandise location, price, and use.
  • Communicate customer requests to management.
  • Follow company policies, procedures, and practices, including those concerning signage, pricing, and loss prevention.
  • Complete sales transactions accurately and efficiently and maintain proper cash and media accountability at POS registers.
  • Keep sales records, prepare daily counts, and inventory grass.
  • Close out the cash register at the end of the shift, count money, complete cash sheets, deposit collected money, and post daily transactions to the General Ledger.
  • Perform other duties as assigned by management.
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