Sales Associate

GOODWILL INDUSTRIES OF EL PASO INC • El Paso, TX

12d • Onsite

About The Position

The Sales Associate/Cashier provides customer service, transports merchandise to the sales floor, stocks shelves, rotates, and displays merchandise, and operates the cash register. The Sales Associate/Cashier must provide support services by collaborating with individuals with disabilities or disadvantages.

Requirements

• Minimum of six months’ experience in a retail store operating a cash register, counting money, and making change.
• Must have a pleasant and friendly attitude.
• Basic reading, writing, and math skills.
• Ability to read, write and speak English and have a basic math aptitude.
• Ability to realistically assess the values of merchandise.
• Ability to follow written or verbal instructions.
• Must be able to work various schedules and flexible hours (including nights and weekends).
• Must be willing to transfer to other stores as requested.
• Ability to work with a minimum of supervision.
• Ability to develop and maintain effective working relationships with supervisors, co-workers, customers, donors, and persons receiving services.
• Ability to maintain a positive, friendly attitude and a neat, clean, and well-groomed appearance.
• Ability to provide support services by working with disabled/disadvantaged persons and assisting in the rehabilitation process of Goodwill Industries of El Paso, Inc.

Responsibilities

• Operating the cash register accurately, bagging items, counting cash drawers, providing customer service, and handling returns.
• Assisting customers in a professional and courteous manner.
• Assisting with general store, production and/or donation center duties as assigned.
• Answering questions about different items, and directing people to certain areas of a store.
• Greeting customers, offering assistance in selecting merchandise and offering alternative or additional merchandise when the customer is making a purchase.
• Maintaining a neat and orderly appearance in the store which includes stocking merchandise, returning merchandise to the proper place, rearranging merchandise moved by customers, dusting, sweeping, and all other housekeeping duties.
• Assisting in the rotation of merchandise according to established procedures.
• Relieving other clerks during breaks, lunch, and emergencies.
• Accurately operating the cash register, including sales, voids, over-rings, correct pricing, inventory control, receipting to customer, accepting money, credit cards, checks, and making change according to SOP’s.
• Responsible for cash register funds including before and after counts, daily reports, and accounting for overages and shortages.
• Reporting supply needs to Supervisor.
• Assisting with the security of the cash register, store inventory, and observing all customers to reduce the pilferage of Goodwill property.
• Recognizing that all items donated or purchased by Goodwill belong to the company and are not to be taken, given away, or sold inappropriately.
• Communicating with customers, co-workers, and supervisor in a professional manner.
• Answering customer questions and concerns or referring to the Supervisor for further information.
• Assisting the Store Management with cash, cash receipts, and reporting all unusual or suspicious occurrences as they happen to management.
• Assisting customers in the dressing rooms and always keeping the area clean.
• Assisting with the achievement of sales goals for the store.
• Attending meetings and training sessions as required.
• Maintaining acceptable attendance, personal hygiene, and dress code standards including wearing company issued name badges.
• Working closely with store management and other associates to ensure donations reach the sales floor in a timely manner.
• Cleaning up all work areas at the end of each shift.
• Cleaning toppers and replacing merchandise as needed.
• Displaying merchandise in store according to the guidelines.
• Following all company and department policies and procedures.
• Demonstrating excellent work habits for employees and program participants, maintaining a good attitude towards the operation of the entire facility, and being a positive role model for individuals receiving rehabilitation services.
• Ensuring all safety rules are adhered to and the general upkeep of the area meets the standards of Goodwill Industries of El Paso, Inc.
• Reporting accidents or injuries immediately.
• Maintaining an elevated level of confidentiality regarding Goodwill Industries of El Paso, Inc. and persons receiving services.
• Assisting in other areas as requested.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed