Tunnel Wash Manager in Training Greenville Arae

The Spinx Company•Greenville, SC

32d

About The Position

Spinx is seeking a Tunnel Wash Management Trainee to learn all aspects of tunnel car wash operations under the direction of a designated General Manager Trainer. The role provides hands-on experience in daily site operations, customer service, sales performance, equipment maintenance, safety compliance, and team leadership. The trainee learns to maintain a clean, safe, and efficient wash environment and develops the skills needed to recruit, hire, train, schedule, and supervise employees. The position carries supervisory responsibilities under company policies and applicable laws, and requires 50 hours per week. Candidates must be available for a variety of shifts, including nights, weekends, and holidays. The role requires a four-year college or university degree, at least two years of related retail management experience and/or training, or an equivalent combination of education and experience. The posting also lists high school education, college preferred, and 2–4 years of retail management experience, with car wash experience preferred. A current or valid in-state South Carolina driver’s license, required auto insurance, reliable transportation, an acceptable motor vehicle report, and achievement and maintenance of NRE Certification are required. The job involves regular standing, walking, using hands to handle or feel objects and tools or controls, reaching, talking, and hearing. It also involves frequent sitting, climbing or balancing, stooping, kneeling, crouching or crawling, and tasting or smelling. The employee regularly lifts or moves up to 10 pounds, occasionally up to 25 pounds, and occasionally up to 50 pounds. Work frequently takes place outdoors and in wet or humid conditions, with exposure to fumes or airborne particles and extreme cold. Occasional conditions include working near moving mechanical parts or in high, precarious places, and exposure to toxic or caustic chemicals, extreme heat, and electrical-shock risk. Noise is usually moderate to high.

Requirements

Four-year college or university degree, or a minimum of two years of related retail management experience and/or training, or an equivalent combination of education and experience.
High school education; college preferred.
The posting lists 2–4 years of retail management experience.
Effectively present information to customers, associates, and management.
Ability to read, analyze, and interpret financial reports and legal documents and respond to common inquiries or complaints.
Ability to speak, read, and write in English.
Ability to apply mathematical concepts such as fractions, percentages, ratios, and proportions to practical situations.
Ability to solve practical problems and interpret written, oral, diagrammatic, or schedule-based instructions.
Current or valid in-state South Carolina driver’s license, required auto insurance, reliable transportation, and acceptable Motor Vehicle Report.
Must achieve and maintain NRE Certification.
Ability to meet the stated physical demands, including lifting or moving up to 50 pounds occasionally.
Must be available to work a variety of shifts, including nights, weekends, and holidays.

Nice To Haves

Car wash experience preferred.
College education preferred.

Responsibilities

Complete all Management Trainee training requirements and certifications.
Learn and demonstrate tunnel car wash operations, including vehicle loading, tunnel operations, customer service, membership sales, lot maintenance, and site appearance.
Direct and coordinate team members in providing exceptional customer service and a positive guest experience.
Respond professionally and promptly to customer questions, concerns, and complaints.
Learn to maximize revenue through wash package sales, membership growth, customer retention, and promotional programs.
Learn to manage labor, control operating expenses, and improve site profitability.
Assist with coaching, training, and developing team members to ensure compliance with company standards and procedures.
Lead by example and demonstrate proficiency in point-of-sale systems, membership management tools, tunnel operations, equipment inspections, and cleaning procedures.
Learn preventative maintenance procedures and assist in monitoring equipment performance to minimize downtime.
Maintain accountability for cleanliness, safety, operational efficiency, equipment condition, inventory, cash handling, and facility appearance.
Ensure compliance with safety policies, environmental regulations, and operational procedures.
Learn workforce management practices, including recruiting, interviewing, hiring, scheduling, performance management, and employee development.
Follow communication protocols and maintain effective communication with site leadership and support teams.
Monitor and review KPIs, including sales, membership growth, customer satisfaction, labor costs, and operational efficiency.
Carry out supervisory responsibilities, including interviewing, hiring, training, planning and assigning work, directing employees, appraising performance, rewarding and disciplining employees, addressing complaints, resolving problems, and documenting accordingly.
Work 50 hours per week and be available for a variety of shifts, including nights, weekends, and holidays.
Achieve and maintain NRE Certification.