Trust Programmer Analyst I

Frost•San Antonio, TX

About The Position

As a Trust Programmer Analyst I at Frost, you will assist in developing Trust Software design plans and help ensure a high-quality user experience. You will troubleshoot and resolve user issues by developing digital solutions, maintain Trust programs, and keep current on privacy, confidentiality, and proprietary company policies and procedures. The role also involves collaborating with Trust software stakeholders and other Trust Programmer Analysts.

Requirements

  • Bachelor’s degree in Computer Science, a related field, or equivalent professional experience.
  • 0–2 years of programming experience.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft computer applications.

Nice To Haves

  • Systems analysis experience.

Responsibilities

  • Resolve service requests submitted by users of Trust software and escalate more complex issues to Trust Programmer Analyst II’s.
  • Maintain Trust programs by coding, testing, and debugging program updates, and document program issues.
  • Maintain current knowledge of and adhere to privacy, confidentiality, and proprietary company policies and procedures.
  • Maintain open communication and positive working relationships with Trust software stakeholders and other Trust Programmer Analysts.
  • Take action using Integrity, Caring, and Excellence to achieve all-win outcomes.

Benefits

  • Medical, dental, vision, long-term disability, and life insurance.
  • 401(k) matching.
  • Generous holiday and paid time off schedule.
  • Tuition reimbursement.
  • Health and wellness programs, including an Employee Assistance Program.
  • Referral bonus program.
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