Trust Operations Client Services Associate

Nevada Trust Company • Las Vegas, NV

5d • Onsite

About The Position

Nevada Trust Company is seeking a Trust Operations Client Services Associate to join their team in Las Vegas, NV. This full-time opportunity offers the chance to combine relationship building, client service, and operational excellence in a rewarding and growth-oriented environment. The ideal candidate maintains positive working relationships with both clients and colleagues and demonstrates a service-focused approach to every interaction. This is a full-time position located in Las Vegas, Nevada, working regular business hours. You'll enjoy a consistent schedule that supports both professional success and work-life balance. As our Trust Operations Client Services Associate, you'll serve as a key connection point between clients, vendors, and internal team members while ensuring trust account information remains accurate, organized, and up to date. Throughout your day, you'll coordinate account updates and changes, review and establish new account files, maintain account statements and contact information, respond to routine requests, and provide assistance during more complex situations requiring problem-solving and resolution. Whether you're proactively communicating with clients, addressing questions, or supporting critical account maintenance activities behind the scenes, your ability to deliver exceptional service and operational accuracy will play an important role in ensuring a smooth and positive experience for everyone you support.

Requirements

• Combination of education and experience equivalent to a high school diploma
• 2+ years of experience in a trust company or similar institution utilizing a fiduciary operating system
• Equivalent securities industry experience will also be considered
• Detail-oriented
• Committed to maintaining accurate records and documentation

Responsibilities

• Coordinate account updates and changes
• Review and establish new account files
• Maintain account statements and contact information
• Respond to routine requests
• Provide assistance during more complex situations requiring problem-solving and resolution
• Proactively communicate with clients
• Address client questions
• Support critical account maintenance activities

Benefits

• health insurance
• dental insurance
• vision insurance
• paid time off (PTO)
• life insurance
• short-term disability coverage
• long-term disability coverage
• opportunities for growth
• 401(k) plan with company match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED