Trust Client Service Associate

Amalgamated Bank of NY•New York, NY

9h•$70,000 - $80,000•Hybrid

About The Position

To provide support to both our Client Service and Business Development teams in all aspects of Institutional Asset Management and Custody. This role will act as a liaison between both existing external relationships and the organization, as well as internally with Trust Operation, Compliance, Marketing, Legal and Finance.

Requirements

Bachelor’s degree or equivalent experience
1-5 years of directly related experience
Excellent verbal/written communication and interpersonal skills
Working knowledge of Investment Management and Custody Services
Enthusiasm for technology and process enhancement
Ability to work well with all levels of staff and management and to manage multiple tasks and projects

Responsibilities

Performance Reporting for Client/Consultants
Quarterly Client Meeting Books
Quarterly Fact Sheets
Annual 408(b)2 Disclosures
Quarterly Performance Statements
Compute and validate monthly returns for investment products
Maintain Investment Performance and Analytics Systems
Evaluate and analyze data, check for discrepancies, investigate, make recommendations & correct accordingly.
Analysis & Reconciliation of Commingled & Separate Accounts. Ensure investment performance reporting is in compliance with GIPS Standards
Ensure accuracy of Alternative assets are properly allocated to client portfolios
Migration to Al Platform (Canoe) is acceptable to clients/consultants
Transition management from historical platform to new technology
Leverage custody information for Asset Allocation reporting
Analyze strategy gaps for expansion of AMAL product offerings & develop recommendations, presenting findings to leadership, and driving implementation efforts
Assist in the management of select client relationships and serving as the primary escalation point of escalation for complex issues.
Lead initiatives to improve asset management and custody processes and driving implementation efforts across departments.
Exercise discretion in resolving client, operational, and performance-reporting issues with appropriate supervision.
Lead cross-functional projects and coordinating stakeholders to achieve business objectives.
Reviewing and approving work products, analyses, or client deliverables prepared by other team members.
Making recommendations to leadership regarding process improvements, technology enhancements, client service strategies, and operational efficiencies.
Serve as the a relationship manager for assigned institutional clients and independently resolve complex service, operational, and reporting matters.
Ensure accuracy and timeliness of quarterly invoice generation and fee payment collection
Reconciliation of General Ledger and coordinate with Controller on any revenue model adjustments
Maintenance of Client Web-based Portal