Client Services Associate

Red Door InteractiveSan Diego, CA
$50,000 - $60,000Hybrid

About The Position

Do you love bringing order to chaos, keeping projects moving, and helping teams do their best work? Are you highly organized, proactive, and energized by building relationships with both clients and teammates? If you're excited by solving problems, juggling priorities, and growing your project management skills in a collaborative digital agency environment, we'd love to meet you.

Requirements

  • 2 years of project management, account coordination, marketing, or related experience.
  • Digital agency experience preferred.
  • Understanding of digital marketing and integrated campaign execution.
  • Experience with Workfront, Asana, Jira, Monday.com, or similar project management tools.
  • Strong organizational skills and attention to detail.
  • Excellent written and verbal communication skills.
  • Ability to anticipate challenges, solve problems, and adapt quickly.
  • Eagerness to learn, grow, and collaborate with others.

Responsibilities

  • Serve as the day-to-day contact for assigned projects and smaller client accounts.
  • Coordinate project timelines, deliverables, resources, and budgets.
  • Maintain project plans, documentation, and updates in Workfront and other agency tools.
  • Schedule and facilitate project meetings, ensuring clear next steps and accountability.
  • Monitor project scope, timelines, and budgets, proactively identifying risks and solutions.
  • Partner with cross-functional teams to develop estimates, manage workflow, and keep projects on track.
  • Communicate project status, priorities, and changes clearly with clients and internal teams.
  • Support process improvements and identify opportunities to work more efficiently.

Benefits

  • Medical, dental, and vision coverage
  • 401(k) with company match
  • PTO and company holidays
  • Flexible work options
  • Professional development and tuition reimbursement
  • Wellness and mental health resources
  • Employee recognition and team events
  • Transparent compensation practices
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