Truck Leasing Account Manager

Vanguard Truck Centers•La Vergne, TN

5d•Onsite

About The Position

Vanguard Truck Centers is seeking a driven, team-oriented individual with a great attitude and a desire for success to join their growing and profitable company as a Truck Leasing Account Manager. This role involves leading the industry in meeting customer expectations and pursuing profitable growth. The company values integrity, ingenuity, people development, and excellence. Vanguard Truck Centers operates full-service commercial truck centers across the United States, offering a diverse range of products and services.

Requirements

High School Diploma
2 years of experience in Truck Rental and Leasing
Excellent verbal and written skills
Ability to effectively communicate at all levels of the organization
Advanced mathematical skills for pricing, quoting, and selling complex equipment packages
Excellent sales, communication, and presentation skills

Nice To Haves

College Degree Preferred

Responsibilities

Gather prospect data from various sources including competitors, Polk registrations, fleet seek, existing customers, and networking events.
Maintain a prospect system (CRM, CV360, or Excel) for storing and updating prospect data, including scheduled follow-ups.
Contact prospects through face-to-face visits, monthly sales blitzes, telephone, email, and direct mail.
Participate in market and rate surveys, collecting and qualifying data on competition and market rental rates.
Assist in the preparation of annual marketing plans and measure results.
Participate in customer appreciation, retention, and satisfaction events.
Conduct outside sales, including scheduled appointments, fact-finding, needs assessments, and proposal presentations.
Prepare weekly itineraries with action plans, summaries of activities, and pipeline reports.
Prepare and present Full Service Lease proposals in person using approved formats.
Pursue assigned Full Service Lease and Commercial Rental sales quotas, including new accounts, vehicle adds/replacements, and new business.
Achieve desired rental utilization percentages and revenue margin.
Satisfy OEM training requirements.
Prepare forecasts of monthly and annual sold business and communicate with the Leasing Manager.
Sell and deliver a minimum number of FSLs per month/annually.
Write complete sales orders and process paperwork according to dealership policies.
Stay up-to-date on new products and services in the industry.
Maintain a customer follow-up system for repeat and referral business.
Conduct business ethically and professionally.
Deliver vehicles to customers, explaining operating features, coverages, and paperwork.
Introduce customers to service department personnel to highlight service quality and maintenance scheduling.
Maintain a professional appearance.
Complete customer credit applications, rate sheets, Full Service Lease Agreements, Schedule "A" Agreements, and Commercial Rental Agreements accurately and on time.
Secure and ensure accuracy of customer insurance binders.
Assist in collecting receivables from assigned customers.
Communicate with and assist the Leasing Manager with rental reservations, long-term rental commitments, equipment legalization, new equipment preparation and delivery, substitution needs, service department needs, and administrative tasks related to billing rates and customer information.