About The Position

The Level 1 Technician, also called a Preventative Maintenance (PM) technician, is an entry-level position responsible for routine maintenance and basic inspections on heavy-duty commercial vehicles. The role generally requires one year of experience or less and/or demonstrated job-relevant knowledge and skills. Work is performed under immediate supervision, following instructions and established guidelines. The technician is expected to align with the company’s mission and values, collaborate with internal and external resources, and participate in ongoing self-development. The position performs basic troubleshooting, diagnostics, repairs, and inspections on trucks and trailers; uses computers and diagnostic tools; completes service documentation; and follows safety, contamination-control, and HAZMAT requirements. It requires regular attendance, customer and coworker communication, and the ability to support business operations with additional hours as needed. The role may involve travel to other stores, and the technician must own and maintain the tools needed to perform the work.

Requirements

  • High school diploma or equivalent.
  • Accreditation from a technical school or an applicable skilled trades program.
  • Safety training and task training are required.
  • Valid driver’s license and acceptable driving record.
  • Must own and maintain the tools necessary to perform the job efficiently.
  • General knowledge of equipment and tools, including their design, use, repair, and maintenance.
  • Knowledge and proficiency with current computer software, related hardware, and electronic systems diagnostic tooling.
  • Vehicle fleet operation and control skills.
  • Problem-solving and troubleshooting skills, including the ability to follow logical troubleshooting procedures.
  • Verbal communication skills and the ability to listen to and understand spoken information.
  • Excellent time-management and organizational skills.
  • Ability to work independently and as part of a team.
  • Ability to operate a conventional forklift and a vehicle fleet on public roads.
  • Ability to operate hand tools, power tools, pneumatic tools, mechanical-repair equipment, and an overhead crane.
  • Manual dexterity to make precisely coordinated finger movements to grasp, manipulate, or assemble small objects.
  • Ability to read, write, and understand information.
  • Ability to complete applicable HDSI VBL classes, model HOLT’s VBL culture, and successfully apply the tools.
  • Ability to meet the position’s physical demands, including standing for significant periods, frequent hand use and movement, safely working underneath equipment, moving objects, lifting and moving materials and equipment up to 50 lbs., occasional kneeling, crouching, stooping, crawling, reaching, and balancing, and climbing ladders or equipment using both hands and feet.

Nice To Haves

  • Up to one year of experience is preferred.

Responsibilities

  • Model, promote, reinforce, and reward the use of HOLT’s Values Based Leadership tools, models, and processes.
  • Troubleshoot and diagnose basic engine malfunctions and failures under supervision.
  • Perform basic engine and related equipment repairs on trucks and trailers under supervision.
  • Inspect completed tasks for quality assurance, including conducting road tests.
  • Use computers and related software to assist in diagnosing and reprogramming engines.
  • Complete service reports, timecards, parts requisitions, and returns documentation.
  • Interpret and use information from operating and maintenance materials, online resources, and service manuals and bulletins.
  • Operate equipment and vehicles while holding all necessary licenses and certificates.
  • Follow contamination-control and HAZMAT rules and regulations.
  • Maintain company equipment, tools, and vehicles in good, clean, working order.
  • Communicate job progress to the supervisor and customer as needed.
  • Work additional hours as needed to meet workload demands and customer requirements.
  • Maintain a professional appearance and demeanor with internal and external customers.
  • Complete assigned safety training and follow applicable safety policies, company policies, procedures, and standards.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned.
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