Trolley Driver/Tour Guide

Historic Tours of America • Hyattsville, MD

6d • $24 - $32 • Onsite

About The Position

This position requires a strong sense of fun and a desire to entertain, coupled with excellent driving skills. The role involves driving a trolley on busy public streets while narrating a sightseeing tour multiple times per shift. Tour Conductors are responsible for bringing to life the history of America and its positive representations.

Requirements

• Must be at least 21 years old
• Valid DC, VA, or MD CDL Class b with airbrake and passenger endorsements with acceptable driving record for the past three years
• Must pass pre-employment MVR/background check and substance abuse testing
• Must pass a DOT physical required
• Valid DC city tour guide license
• Ability to learn and memorize scripted tours and routes as assigned.
• Ability to work independently over long periods of time within the scope of established rules and regulations while performing tours and satisfy the needs of our guests.
• Ability to deal with unpleasant, angry, or discourteous people in a pleasant, calm, courteous manner
• Ability to read, write, and speak clear English in order to communicate with co-workers, the general public, law enforcement, and emergency personnel and to complete required paperwork correctly.
• Ability to learn new duties, policies, and procedures and adjust to new situations encountered on the job within a reasonable amount of time.

Nice To Haves

• Have a passion for helping people and making their Washington, DC experience a memorable one.

Responsibilities

• Drive in a safe, competent manner a non-air-condition trolley on busy public streets while entertaining guests by narrating a scripted sightseeing tour up to 4 to 5 times daily.
• Enhance the guest experience by playing video bites at specific areas as outlined in the tour script.
• Meet and deal with the general public and diverse company employees in a prompt and courteous manner.
• Handle stressful situations and difficult people both in person and via the radio while maintaining a professional and pleasant demeanor.
• Maintain radio contact with dispatch during tours.

Benefits

• Competitive pay: Up to $32 per hour with tips included
• Base pay of $24 per hour.
• All FT Employees are eligible for paid vacation time, as well as company sponsored health and wellness plans
• All FT, PT and Seasonal employees are eligible for: paid sick time, 401K plan with company matching, fun and upbeat work environment with various award and recognition celebrations throughout the year, First Stop Health - 24 hr. access to doctor by phone or computer for employee and their dependents (Employer pays 100%), discounts in retail stores and free admission to all company attractions

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed