TRIO Student Support Services Coordinator

Ivy Tech Community College•East Chicago, IN

2d•$40,000 - $45,000•Hybrid

About The Position

Performs a variety of moderately complex tasks related to supporting college students who are low-income, first generation and students with disabilities. The Academic Coordinator/Counselor is responsible for the day-to-day leadership and coordination of functions that may include student advising, assessment, intervention strategies, transfer, retention, disability services, community outreach and student activities.

Requirements

Bachelor’s Degree required
Minimum of five years of relevant experience working in higher education or working with students or community members in underserved communities
Strong computer skills and knowledge of Microsoft Office Products and Virtua platforms in order to perform Academic Coordinator/Counselor functions as described above.
Must have an excellent command of professional presentation skills and be comfortable presenting to college and community constituencies.
Knowledge of counseling techniques, administering and interpreting surveys and inventories, gathering and entering data statistics, developing and facilitating study skills, personal improvement, and financial literacy seminars.
Ability to work well with individuals with diverse backgrounds specifically with low-income, first generation students, and students with disabilities in need of academic assistance
Must have a valid driver’s license
Must be able to pass criminal background check.
Official Academic Transcript Required at Time of Hire sent Directly from Issuing Institution to the Office of Human Resources.

Nice To Haves

Preferred in Counseling, Education, Higher Education, or a related field.
Master’s degree preferred.
At least one year of TRIO experience or previous college advising preferred.
Demonstrated leadership qualities preferred.
Knowledge of Student Development Theory a plus.

Responsibilities

Assists TRIO Director in the selection, utilization and evaluation of standardized diagnostic, placement career and achievement assessment, evaluate student progress and make modifications to student goals for success.
Coordinates the academic support to students by working with director to develop individualized plans and by providing direction for academic skill development.
Supervise and help select ESL, Health and other academic tutors.
Maintain close ties with English, Math, and Science departments to keep abreast of skill needs and course requirements.
Maintain close ties with Regional Faculty and Administration regarding student life, transfer and retention college functions.
Assist Director in evaluation of academic and assessment needs.
Assists Director in supervising SSS staff: counselors, and tutors, and work study students.
Manage tutoring program/supervise and assign tutors.
Coordinate E-profiles, review and make recommendations.
Counsel students with respect to career assessment and decision-making. Maintain close ties with Career Services.
Provide in-depth counseling regarding skills necessary to academic success (time management, study skills). Counsels students in regard to course selection, scheduling, future goals, and other academic issues.
Assess, document and monitor progress of SSS students.
Assist in organization and maintenance of reports.
Input SSS data input/file management
Coordinate and plan disability services and student accommodations with SSS Disability Specialist/Counselor, college disability and veteran’s offices.
Determine student’s eligibility for financial aid through the use of federal income guidelines, and assessment of needs. Maintain close ties with the Admissions, Advising, Registrar and Financial Aid Offices.
Maintains student electronic academic files and monitors student progress; identify academic problems and provides guidance and referrals.
Refers students to outside agencies for guidance and support, as appropriate.
Serve as a liaison between students and faculty to resolve any problems or difficulties.
Develop and implement workshops for program students including determining place and times, organizing materials, and publicizing events.
Assists in supervising staff by scheduling employees, assigning tasks and monitoring performance.
Conduct all activities within the established guidelines of the Family Educational Rights and Privacy Act (FERPA).
Other duties logically associated with the position may be assigned by TRIO Director, Vice Chancellor of Enrollment and Marketing and/or campus Chancellor.

Benefits

Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
Dental plan with no-cost preventive services and coverage for orthodontia
Vision plan with low-cost exams and allowances for glasses or contact lenses
Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
Wellness program with opportunities to earn $250 in Wellness Rewards
Flexible Spending Accounts for healthcare (limited purpose) and dependent care
10% employer retirement contribution, fully vested after two years
Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
Short-term and long-term disability benefits
Fee remission for employees, spouses, and dependent children
Tuition assistance for undergraduate, graduate, and doctoral programs
Paid professional development opportunities
Generous paid time off, including vacation, sick leave, holidays, and winter recess
Flexible work arrangements where available
Paid childbirth recovery leave (8 weeks)
Paid parental leave (4 weeks)
Eligibility for Public Service Loan Forgiveness
Additional discounts on gym memberships, transportation, and various retail services