Student Support Services Coordinator

Carolina International SchoolConcord, NC
Onsite

About The Position

Carolina International School is seeking a highly organized, student-centered professional to serve as its Student Support Services Coordinator. This multifunctional position combines school counseling, Section 504 coordination, high school career and postsecondary planning, testing assistance, McKinney-Vento support and other student-services responsibilities. Approximately 50% of the position will be devoted to school counseling and direct student support. The remaining time will support compliance, career-readiness, testing and other schoolwide student-service functions. The successful candidate must be able to provide compassionate and effective student support while managing confidential records, compliance requirements, meetings, deadlines and multiple responsibilities across a K–12 school environment.

Requirements

  • Master’s degree in school counseling from an accredited institution.
  • Current North Carolina School Counselor license or eligibility to obtain appropriate licensure.
  • Knowledge of school counseling, Section 504, student confidentiality and student-support practices.
  • Strong organizational, communication, documentation and interpersonal skills.
  • Ability to manage multiple priorities, sensitive situations and compliance deadlines.
  • Ability to work effectively with students, families and staff from diverse backgrounds.
  • Successful completion of required background, reference and employment screenings.

Nice To Haves

  • Three or more years of school counseling or related student-services experience.
  • Experience coordinating Section 504 plans and meetings.
  • Experience with high school graduation planning, college counseling or career development.
  • Knowledge of North Carolina graduation requirements and school testing procedures.
  • Experience with McKinney-Vento services, attendance intervention, MTSS or crisis response.
  • Experience working in a K–12 public or charter school environment.

Responsibilities

  • Provide individual, small-group and classroom-based counseling services.
  • Support students experiencing academic, attendance, behavioral, social-emotional or family-related challenges.
  • Assist students with goal setting, decision-making, conflict resolution, school adjustment and academic planning.
  • Participate in student-support, intervention, attendance, behavior, crisis-response and school-safety meetings.
  • Consult with parents, teachers, administrators and outside service providers.
  • Refer students and families to appropriate school and community resources.
  • Maintain confidential counseling records and follow all required reporting and student-safety procedures.
  • Coordinate Section 504 referrals, eligibility meetings, annual reviews, reevaluations and plan development.
  • Provide required notices, procedural safeguards and documentation to families.
  • Maintain accurate and confidential Section 504 records and compliance calendars.
  • Distribute plans to appropriate staff and monitor implementation of accommodations.
  • Provide consultation and training to employees regarding Section 504 responsibilities.
  • Coordinate appropriate classroom and testing accommodations with school personnel.
  • Notify administration of compliance concerns, missed services or unresolved parent concerns.
  • Assist students with four-year academic, graduation, career and postsecondary plans.
  • Review transcripts, credits and graduation progress in collaboration with appropriate staff.
  • Identify and support students who are at risk of falling behind or not graduating on time.
  • Provide information regarding colleges, universities, community colleges, technical programs, employment, apprenticeships and military opportunities.
  • Assist with college applications, scholarships, financial-aid resources, résumés, interviews and career exploration.
  • Coordinate college, career, financial-aid and workforce-readiness activities.
  • Track senior graduation requirements and postsecondary plans.
  • Assist the designated School Test Coordinator with testing schedules, rosters, student communications, room assignments and make-up testing.
  • Help verify approved testing accommodations for eligible students.
  • Serve as a trained test administrator, proctor or testing support staff member when assigned.
  • Follow all testing-security procedures and immediately report testing irregularities.
  • Assist in identifying and supporting students experiencing homelessness or housing instability.
  • Help remove barriers involving enrollment, attendance, transportation and participation.
  • Connect students and families with school and community resources.
  • Support unaccompanied youth with academic, graduation and postsecondary planning.
  • Maintain confidential documentation and assist with required reporting.
  • Support attendance improvement, student reentry, transition services, parent engagement and other student-support initiatives.
  • Perform other duties assigned by the Head of School.
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