Assistant Director of TRIO Student Support Services-2

Ivy Tech Community CollegeIndianapolis, IN
$48,000 - $50,000Onsite

About The Position

The Assistant Director will be the primary advisor for 80 participants of the TRIO Student Support Services program. They will monitor participant progress and will plan and implement meetings and events for the TRIO Student Support Services program.

Requirements

  • Bachelor’s degree in psychology, Student Personnel, Guidance, Education, or a related field
  • Excellent problem solving and communication skills
  • Experience in federal educational projects or student personnel work requiring evaluation and documentation procedures
  • Knowledge of and experience in relating to the academic, social, and economic needs of first generation, disabled, and low-income students, and those who meet the criteria as outline under Section 427 of the General Education Provisions Act (GEPA)
  • Must demonstrate ability to promote an environment that reflects the broad backgrounds represented by our students and employees and which every individual feels respected and valued.

Nice To Haves

  • Master’s degree in psychology, Student Personnel, Guidance, Education, or a related field.
  • 2 years of work experience in TRIO Programs

Responsibilities

  • Demonstrate strong customer service and/or student advocacy through a positive attitude of approachability, adaptability, strong problem-solving and desire to identify and support student success
  • Engage in behaviors that create an inclusive environment in which all people are valued and supported
  • Go beyond the easiest or surface answer for a student and get to the root cause of the problem, question or issue to solve it as quickly and professionally as possible
  • Academically advise up to 80 assigned participants to ensure successful completion of desired program and closely monitor student persistence each term employing a proactive advising approach
  • Assist students in identifying their academic, financial, and career needs and effectively help them overcome obstacles preventing them from success
  • Assist students in completing academic and financial aid appeals to support student retention
  • Support students with FAFSA completion and successful transfer to a 4-yr college or university
  • Co-develop and lead the Summer and Winter Institutes as well as TRIO Day for Graduates event each year
  • Co-develop and lead study and life skills workshop series each fall and spring semester for program participants
  • Co-coordinate two campus visits to 4-year institutions per year
  • Keep accurate records to ensure proper tracking of grant participant progress
  • Make presentations and communicate with various faculty, staff, and student groups
  • Participate in professional trainings necessary to carry out duties pertaining to grant compliance and college policy and procedures
  • Assist grant team with grant application during renewal period as necessary
  • Attend related local, state, and/or regional conferences and training programs as outlined in the grant
  • Work as a team member within Sponsored Programs to improve services to, and retention of, students
  • Other duties logically associated with position

Benefits

  • Multiple medical plan options paired with a Health Savings Account with a generous employer contribution
  • Dental plan with no-cost preventive services and coverage for orthodontia
  • Vision plan with low-cost exams and allowances for glasses or contact lenses
  • Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources
  • Wellness program with opportunities to earn $250 in Wellness Rewards
  • Flexible Spending Accounts for healthcare (limited purpose) and dependent care
  • 10% employer retirement contribution, fully vested after two years
  • Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage
  • Short-term and long-term disability benefits
  • Fee remission for employees, spouses, and dependent children
  • Tuition assistance for undergraduate, graduate, and doctoral programs
  • Paid professional development opportunities
  • Generous paid time off, including vacation, sick leave, holidays, and winter recess
  • Flexible work arrangements where available
  • Paid childbirth recovery leave (8 weeks)
  • Paid parental leave (4 weeks)
  • Eligibility for Public Service Loan Forgiveness
  • Additional discounts on gym memberships, transportation, and various retail services
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service