TRICARE Coordinating Nurse

International SOSSan Antonio, TX
Onsite

About The Position

International SOS provides high-quality healthcare management to TRICARE Overseas Program (TOP) beneficiaries. We’re always looking for compassionate and detail-oriented TRICARE Coordinating Nurses to join our team in San Antonio, TX. If you’re passionate about delivering professional medical assistance services while working in a fast-paced, collaborative environment, this is the role for you! This position is fully office based. The first 8 weeks will be TRICARE Training M-F (5x9 hr shifts (typically 7a-4p or 8a-5p)), once you graduate from training, this team then breaks out into 4x10hr shifts a week and you may be scheduled anytime between the hours of 7A-8P based on the business needs (days worked and/or days off may not be consecutive). Management rosters as 3 shifts: Early shift: 7am to 5pm Middle shift : 8am to 6pm Late shift: 10am to 8pm NO OVERNIGHTS All Nurses are required to work: min. 1 weekend a month on average 2-3 Public holidays per year on average 1 week of late shifts/month 1 week of early shifts/month. Employer reserves the right to adjust shift hours to meet emergency or other surge requirements. Employee may be assigned to a different shift at the discretion of their Supervisor.

Requirements

  • Active, unrestricted U.S. Nursing License (RN)
  • Associate’s or Bachelor’s degree in Nursing (from an accredited program)
  • Experience in clinical case management, telephone triage, or acute care (ICU, ER, primary care, etc.)
  • Strong critical thinking, customer service, and communication skills
  • Ability to obtain and maintain a Position of Trust security clearance (facilitated by International SOS)

Nice To Haves

  • Spanish language skills

Responsibilities

  • Provide telephone triage and assess patient needs
  • Review medical policies and authorize appropriate care
  • Communicate with healthcare providers worldwide to ensure high standards of care
  • Monitor and assess medical evacuations and repatriations
  • Maintain compliance with TRICARE guidelines and HIPAA regulations
  • Collaborate with global medical teams to deliver seamless patient support

Benefits

  • Impact the lives of TRICARE beneficiaries worldwide
  • Be part of a diverse and supportive team
  • Grow your career with a global leader in medical and security services
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