Tribal Public Safety Supervisor

Cache Creek Casino Resort•Brooks, CA

About The Position

The Tribal Public Safety Supervisor assists the Casino Security Shift Manager and works collaboratively with law enforcement agencies and local partners as requested. The role establishes effective deployment strategies, supervises Tribal Public Safety Officers, monitors performance, and helps ensure the safety and security of tribal lands, casino property, guests, team members, and community members. Duties are performed in accordance with departmental policies and procedures. The supervisor directly oversees Tribal Public Safety Officers and carries out supervisory responsibilities such as training employees, assigning and directing work, evaluating performance, and addressing complaints and disciplinary problems. The position requires sound judgment in emergencies and stressful situations, ethical handling of confidential information, compliance with applicable laws and policies, and effective support of personnel and the public.

Requirements

At least one year of security-related experience in a tribal government, tribally owned enterprise, commercial facility, or comparable environment.
Must be at least 21 years of age.
Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform basic arithmetic using whole numbers, common fractions, and decimals, calculate rates, ratios, and percentages, and draw and interpret bar graphs.
Ability to apply common-sense understanding to written, oral, or diagrammed instructions and address problems involving a few concrete variables in standardized situations.
Cache Creek Casino Resort Tribal Gaming License.
California Driver License.
Red Cross First Aid & CPR Certificate within 90 days of employment or no more than six months following the date of hire.
Completion of the Security Department’s Defense and Detention Course within six months following the date of hire.
Emergency Medical Responder certification or successful completion of certification no more than twelve months following the date of hire.
Successfully complete all required training.
Ability to meet the physical demands of the role, including lifting and carrying up to 25 pounds, pushing or pulling up to 50 pounds, and assisting with moving individuals or heavier objects with assistance or appropriate equipment.

Responsibilities

Supervise Tribal Public Safety Officers and ensure compliance with departmental and organizational policies and procedures.
Establish effective deployment strategies and monitor officer performance.
Proactively recognize and manage emergency situations.
Render appropriate first aid to injured persons and follow established injury-reporting protocols.
Safeguard highly sensitive and confidential information.
Perform duties ethically and in accordance with applicable laws, regulations, departmental procedures, and company policies.
Identify potential compliance risks and take action to eliminate or minimize them.
Promote a culture of compliance and encourage employees to report potential violations or misconduct.
Train, engage, mentor, and support personnel.
Physically engage with a person who is threatening others when necessary.
Write detailed reports and provide court testimony when necessary.
Respond calmly to crises and stressful situations and make rational decisions when addressing guest and employee issues.
Lead by example, employ the “Three Es” of guest service, and follow the R.I.C.H. core values.
Train employees, assign and direct work, evaluate performance, and address complaints and disciplinary problems.